Sandra Serrano is a Chief Development Officer at American Substance Abuse Professionals at American Substance Abuse Professionals. She possess expertise in management, human resources, training, leadership, account management and 30 more skills. Colleagues describe her as "Sandra started at EBI 6 months after I did and took over the drug testing department shortly thereafter. At that time it was just drug testing and the department had not been left in the best of shape. Over the next few years Sandra grew the department from basic drug testing to broad occupational health screening services. She developed systems to increase efficiency, improved customer service and mentored staff to grow their skills and take on added responsibilities. As all of this was happening Sandra provided support to the sales team that enabled us to create solutions and wow prospects. She knows drug testing and occupational health screening better than anyone I have encountered. She is the perfect subject matter expert and an asset in every client/prospect interaction. It is not often I come across someone who has wonderful interpersonal skills, management abilities to create an efficient operation, leadership to guide the way and develop staff as well as vision to see what is possible. Sandra is exceptional and I highly recommend her.", "I have had the opportunity to work with Sandra Serrano for the last three years as a key industry partner to OraSure Technologies in the Northeast. The word LEADERSHIP comes to mind when I hear Sandra’s name. She is respected by all those she encounters, is knowledgeable of key market trends, exhausts all measures for her clients (and motivates others on her team to do the same!) and professionally challenges a situation when something just doesn’t feel right. I love working with Sandra because she gets the job done. Sandra enjoys understanding a business solution at all levels. She takes complete accountability of it even if the impact is not directly related to her responsibilities. I often share the story that not only does Sandra know the products and offerings she directly supports…she knows the products and trainings that I represent at the manufacturer level! Sandra was one of the first contacts I made when I joined the drug testing business. She continues to be a main “go-to” partner for me and someone that I can rely on as an industry resource. Thank you, Sandra!", and "Sandra is someone that understands the overall reasons for helping clients get what they need. She is diligent and persistent at seeing projects to their completion and is great at looking at new ideas to accomplish what a customer requires. She's a true partner that knows a lot about the occupational health industry and account management."