Sandra Shephard Email & Phone Number

Increased Office Revenue by 136%Managing a Team of 6Staff Motivation & TrainingStaff Disciplinaries, Appraisals, Performance Plans Canvassing and building relationships with new and existing clients in order to obtain both temporary and permanent vacancies.Ensuring monthly and annual targets are both met and exceededCold calling clients from the database, and news paper advertisementsVisiting clients and identifying their recruitment requirements, along with taking… Show more Increased Office Revenue by 136%Managing a Team of 6Staff Motivation & TrainingStaff Disciplinaries, Appraisals, Performance Plans Canvassing and building relationships with new and existing clients in order to obtain both temporary and permanent vacancies.Ensuring monthly and annual targets are both met and exceededCold calling clients from the database, and news paper advertisementsVisiting clients and identifying their recruitment requirements, along with taking detailed job and person specifications.Account Management to obtain repeat businessWorking within Client SLA agreements adhering to proceduresNegotiation of Terms of Business and candidate salariesCreating advertising copy and preparation of regular mailshotsInterviewing, briefing candidates and matching to vacanciesAll associated administration including writing CV's and letters Show less

Reporting Directly to the recruitment Manager and deputising in her absense.Supervisor to a team of 9Responsible for the co-ordination of all specialised sales bookingsOverseeing and delegation of all client account requirementsTeam MotivationImproving and implementing new procedures to ensure a consistent standard of records on the Database

Overseeing a team of 4 Resource Co-ordinatorsDelegating and prioritising the Teams work loadScheduling booking deadlinesEnsuring 687 weekly bookings were filledPromoted to Senior Resource co-ordinator July 99Resource Co-ordinatorLiaising with Client Service Directors and client Co-ordinators to establish the client specifications for bookingsCompiling Booking Schedules for Area Managers and Booking AgentsEnsuring all booking specifications are met and… Show more Overseeing a team of 4 Resource Co-ordinatorsDelegating and prioritising the Teams work loadScheduling booking deadlinesEnsuring 687 weekly bookings were filledPromoted to Senior Resource co-ordinator July 99Resource Co-ordinatorLiaising with Client Service Directors and client Co-ordinators to establish the client specifications for bookingsCompiling Booking Schedules for Area Managers and Booking AgentsEnsuring all booking specifications are met and returned from the Booking Agents by set deadlinesBook direct and persuade field personnel to commit to short notice bookings many less than 24 hr noticeStaff trainingCreated and implemented database training manual Show less

Liasing with contract departments to ensure all Critical calls are met within their specified time limitsSelling increased warranty packagesCreating call quotations for Service EngineersCall Targets met for each month and all closed within their specified time scales.