Sandra Stultz Email & Phone Number

California, United States

Southbay & Central Coast

Manages teams directly or indirectly who ensure the prompt and efficient execution of field orders related to emergency response, the establishment of gas service, response to customer-generated field requests related to gas appliances, and Company equipment compliance and maintenance work for PG&E facilities. Oversees field services and corrosion work in a defined geographic region. Provides safe gas services while maintaining compliance with all relevant safety and regulatory requirements. Promotes safety leadership and safety culture among all co-workers for themselves, customers, and the general public.

San Jose, California, United States

Ensures that the work group safely and efficiently completes customer requests that are received.Manages emergency responses to service requests and equipment maintenance, ensuring employees respond in a timely manner and provide quality service.Ensures consistency and adherence to compliance requirementsAnticipates, identifies and mitigates potential customer issues before they escalate into a significant problem.Engages employees in process improvements and take action of their feedback.Recruit/select, communicate expectations, foster employee engagement, coach, develop, mentor, recognize and reward employees in order to drive performance and results.

Cupertino, San Carlos, Colma, San Francisco

Managing 6 offices with 30 employees throughout the Bay Area. Scheduling and coordinating time off, vacation, overtime for a Gas Clerical Staff. Managing personnel issues, staffing levels (shortages), overtime, on the job training, discipline, software and hardware troubleshooting, facilitating positive and productive communication with internal/external customers and committees. Current with agency policies, guidelines, changes, and laws affecting job knowledge. Resolving conflict in a professional and fair manner for various levels of staffing in accordance to policies and union rules. Conducting performance evaluations, quality assurance (QA), counseling, and discipline. SAP (Payroll time entry, workforce management, etc)

San Ramon, California, United States

Scheduling and coordinating time off, vacation, overtime for a Dispatch Center. Managing emergency operations for various shifts in the Communication Center: personnel issues, staffing levels (shortages), overtime, on the job training, discipline, software and hardware troubleshooting, facilitating positive and productive communication with internal/external customers and committees. Current with agency policies, guidelines, changes, and laws affecting job knowledge. Resolving conflict in a professional and fair manner for various levels of staffing in accordance to policies and union rulesConducting performance evaluations, quality assurance (QA), counseling, and discipline.SAP (Payroll time entry) VENTYX Field Automated Services (FAS) and Workforce Availability (WA)

San Ramon, California, United States

Managing emergency operations for various shifts in the Communication Center: personnel issues, staffing levels (shortages), overtime, on the job training, discipline, software and hardware troubleshooting, facilitating positive and productive communication with internal/external customers and committees. Current with agency policies, guidelines, changes, and laws affecting job knowledge. Scheduling and coordinating time off, vacation, overtime for a Dispatch Center. Resolving conflict in a professional and fair manner for various levels of staffing in accordance to policies and union rulesConducting performance evaluations, quality assurance (QA), counseling, and discipline.SAP (Payroll time entry) VENTYX Field Automated Services (FAS).

San Jose Police

Scheduling and coordinating time off, vacation, shift bid, overtime for a Communication CenterManaging emergency operations for various shifts in the Communication Center: personnel issues, staffing levels (shortages), overtime, on the job training, discipline, software and hardware troubleshooting, facilitating positive and productive communication with sworn personnel and committeesCurrent with agency policies, guidelines, changes, and laws affecting job knowledge Resolving conflict in a professional and fair manner for various levels of staffing in accordance to policies and union rulesConducting performance evaluations, quality assurance (QA), counseling, and disciplineUse Intergraph Computer Aided Dispatch (or CAD) and Motorola radio console in order to manage emergency radio traffic and dispatch beat units according to policy Answer 9-1-1, 3-1-1 and report calls in a calm and professional manner Access a multitude of confidential databases in order to assist and support in-progress criminal apprehension Tactical Dispatcher, trained in multi-agency coordination and response using Incident Command Center (ICS) and National Incident Management System (NIMS) to help facilitate command and responsibility structure. As a Dispatch Response Team member (DRT/tactical dispatcher) respond with MERGE (SJPD SWAT) when a barricade type or critical situation presents itself. Participated in several Department of Homeland Security sponsored multi-agency tabletop and full-scale scenario training.

Bachelor Of Business Administration - Bba, Business Administration, Management And Operations

Education record