Sandra Trindade Email & Phone Number

Cadaval, Pt

Alguber, Lisbon, Portugal

Telephone and face-to-face customer service;Management support;Managing current accounts for clients (users) and suppliers;Cashiering and checking bank transactions;Issuing invoices and receipts;Issuing salaries to the institution's employees;Making payments to employees and suppliers;Sending and receiving correspondence.

Portugal

Tutoring/Training Classes:- Portuguese (1st grade to 9th grade)- Portuguese (for foreigners A1, A2, B1, B2, C1 and C2)- English (1st grade to 9th grade)- English (for foreigners A1, A2, B1 and B2)

Lisbon Area, Portugal

My work is divided into three areas:Collections:- Debt collection management of clients in debt;- preparing legal information for the legal department;- Payments Customer identification;- Daily contact with customers in debt;- Reporting to the financial officer;- Negotiating payment arrangements;Human Resources administrative assistant:- Internships, - Drafting Contracts, - Recruitment administrative assistance, - Meal Cards, - Fleet… Show more My work is divided into three areas:Collections:- Debt collection management of clients in debt;- preparing legal information for the legal department;- Payments Customer identification;- Daily contact with customers in debt;- Reporting to the financial officer;- Negotiating payment arrangements;Human Resources administrative assistant:- Internships, - Drafting Contracts, - Recruitment administrative assistance, - Meal Cards, - Fleet, - Maps of ExpensesFinancial Administrative Assistant:- Validation of Suppliers Invoices and Credit Notes for payment and for Accounting;- Contact by e-mail and telephone with Suppliers about invoicing;- Issue of Company invoices;- Sending invoices;- Training of new employees;- Help the accountant in the bank reconciliations of the company accounts. Show less

Lisbon Area, Portugal

I worked in the School Stationery and Copy Centre.I was responsible for stock management.I did the cashier closing.I did the administrative work related to the students with School Social Support (meal tickets, school supplies, transport passes, etc.).The activity was done in the computer system GIAE (Integrated School Administration Management).

Alfragide

Customer Reception Operator and Cashier:- Personal and telephone attendance to the public and Complaints' management; - Issuing the customer card and correspondence; - Work team management (schedules, time off, lunch hour, tasks, etc.); - Administrative procedures and treasury filing; - Consumer's credits;- Backoffice in SAP system.Copy Centre Operator:- Customer Service and Complaints Management; - Photocopies, binding, laminating, large formats, stamps,… Show more Customer Reception Operator and Cashier:- Personal and telephone attendance to the public and Complaints' management; - Issuing the customer card and correspondence; - Work team management (schedules, time off, lunch hour, tasks, etc.); - Administrative procedures and treasury filing; - Consumer's credits;- Backoffice in SAP system.Copy Centre Operator:- Customer Service and Complaints Management; - Photocopies, binding, laminating, large formats, stamps, etc. Show less

Modern Languages And Literatures, Portuguese And English Language And Literature, Graduate

Activities and Societies: Faculdade de Letras' Choir and Universidade de Lisboa's Choir

Professional Training, Avança - Virtual Assistants' Course

Learn about the Virtual Assistant profession, what tools and knowledge are needed to set up a business.

Administrative Management Of Human Resources, Business, 4

To carry out the planning and management of the main administrative functions related to human resources, to implement team management.

Professional Training, Digital Marketing, 4

1. digital marketing 2. Introduction to Community Manager 3. The Content Marketing 4. Social Networks: Facebook and Instagram 5. Social.

Profissional Training, Physical And Digital Archive Techniques And Good Practices, 4

Core Concepts and Types of Archives Archive main objectives The Three Ages Approach and Periods of Conservation The Physical.

Conference "Debt Recovery And Management, Techniques, Tactics And Laws That Favour The Creditor, Debt Collection And Litigation

The origin of late payments; Tactics used by debtors; How to prevent uncollectible situations; Care with the dissatisfaction / complaints.

The Sociocultural Animation Techniques, Asc, Good

PROGRAM Context of sociocultural animation Animation and Society Interpersonal communication Leadership Cultural Heritage Sociocultural.

Customer Debt Collection (14 Hours), Collections

Objectives: § To suggest methods for organising a Customer Credit Control system § Giving practical methods of collecting debts § How.

Profissional Training, Phone Service, Good

Programme: Telephone Service as an Image of the Company and Quality; Preparing the Telephone Answering Service; Behaviour and Care.

Profissional Training, Course In Debt Collection Management

PROGRAMMATIC CONTENT Policy, Objectives and Strategy of payments and collections in the company The company's collection plan.

Drawing Up A Family Budget, Family And Consumer Sciences/Human Sciences, Good

PROGRAM How is your Financial Health? Why Do a Family Budget? The First Step: The Actual Expenses; The Second Step: Your Life Objectives.

Profissional Training, Executive Assistant/Executive Secretary

Curriculum plan: Secretarial Techniques; Written Communication; Business Documentation and Procedures; Design and Organisation of Files.

Profissional Training, Teletranslation Course - Subtitling / Voiceover / Dubbing, Good

Introduction to Audiovisual Production; Text Transcription Techniques; Translation Techniques for Voiceover; Grammar Basis and Translation.

12º Ano, D Area - English, History, Philosophy, 16

Activities and Societies: Music School in Gouveia (Keyboard and Classical Guitar training)