Telephone and face-to-face customer service;Management support;Managing current accounts for clients (users) and suppliers;Cashiering and checking bank transactions;Issuing invoices and receipts;Issuing salaries to the institution's employees;Making payments to employees and suppliers;Sending and receiving correspondence.

Tutoring/Training Classes:- Portuguese (1st grade to 9th grade)- Portuguese (for foreigners A1, A2, B1, B2, C1 and C2)- English (1st grade to 9th grade)- English (for foreigners A1, A2, B1 and B2)

My work is divided into three areas:Collections:- Debt collection management of clients in debt;- preparing legal information for the legal department;- Payments Customer identification;- Daily contact with customers in debt;- Reporting to the financial officer;- Negotiating payment arrangements;Human Resources administrative assistant:- Internships, - Drafting Contracts, - Recruitment administrative assistance, - Meal Cards, - Fleet… Show more My work is divided into three areas:Collections:- Debt collection management of clients in debt;- preparing legal information for the legal department;- Payments Customer identification;- Daily contact with customers in debt;- Reporting to the financial officer;- Negotiating payment arrangements;Human Resources administrative assistant:- Internships, - Drafting Contracts, - Recruitment administrative assistance, - Meal Cards, - Fleet, - Maps of ExpensesFinancial Administrative Assistant:- Validation of Suppliers Invoices and Credit Notes for payment and for Accounting;- Contact by e-mail and telephone with Suppliers about invoicing;- Issue of Company invoices;- Sending invoices;- Training of new employees;- Help the accountant in the bank reconciliations of the company accounts. Show less

I worked in the School Stationery and Copy Centre.I was responsible for stock management.I did the cashier closing.I did the administrative work related to the students with School Social Support (meal tickets, school supplies, transport passes, etc.).The activity was done in the computer system GIAE (Integrated School Administration Management).

Customer Reception Operator and Cashier:- Personal and telephone attendance to the public and Complaints' management; - Issuing the customer card and correspondence; - Work team management (schedules, time off, lunch hour, tasks, etc.); - Administrative procedures and treasury filing; - Consumer's credits;- Backoffice in SAP system.Copy Centre Operator:- Customer Service and Complaints Management; - Photocopies, binding, laminating, large formats, stamps,… Show more Customer Reception Operator and Cashier:- Personal and telephone attendance to the public and Complaints' management; - Issuing the customer card and correspondence; - Work team management (schedules, time off, lunch hour, tasks, etc.); - Administrative procedures and treasury filing; - Consumer's credits;- Backoffice in SAP system.Copy Centre Operator:- Customer Service and Complaints Management; - Photocopies, binding, laminating, large formats, stamps, etc. Show less