Sandra Watson Email & Phone Number

Kirkland, Wa, Us

Kirkland, Wa, Us

Develop strategic marketing plans and content to connect with a client's target audience with the goal of increased brand awareness, lead generation and purchase loyalty.Create digital marketing for multiple channels (website, social media, email, print and public relations); Utilize SEO to drive traffic and generate interest and leads;Solid proofreading, writing & editing abilities in technical and non-fiction genres. Strong ability to humanize AI-generated content.

Us

Managed 500+ external clinical partners through the onboarding & user training process to utilize the Epic Care Link (discharge placement) IT application. • Developed solutions and delivered SME knowledge to troubleshoot and problem solve end user issues• Project managed team work plans, IT application go-lives and upgrades• Created technical user training and tools for system procedures• Conducted business development to identify new clinical partners for brand growth & expansion• Developed custom CRM (SharePoint) dashboard with internal ECL team members

Seattle, Wa, Us

Financial case management to liver & kidney transplant patients from initial referral through post-transplant visits.Provided ongoing financial & social case management;Acted as Contractual Liaison for single case agreements and term negotiation, following reimbursement structure standards and other key process controls;Performed metrics analysis on patient referral data & active organ listing to provide data in monthly Quality Assurance + Process Improvement meetings;Developed strong business relationships with hospital, physician, pharmacy and ancillary providers to ensure the ongoing development & growth of the Organ Transplant Program;Analyzed and articulated all current state transplant workflows and barriers to optimization.Acquired all transplant payer authorizations (imaging, surgery, prescriptions, travel + lodging)Developed and implemented new EPIC Workflow Plan for Financial Coordinators.Maintained current knowledge of rules & regulations pertaining to managed care plans reimbursement (Medicare, Medicaid)

Seattle, Washington, Us

Data reporting analysis to build a high performance, scalable operation in productivity, quality, cost/benefit and trending.Provided training and templates to department managers for interpretation of key operational metrics.Identified new metrics to track for overall improvement of operational success in contracting, pricing and claims.Audited operational and financial data sources and reports for accuracy and completeness.Accurate loading and testing of contracts according to established productivity benchmarksInvestigated and resolved provider file inaccuracies and developed process improvement enhancements.Performed audits to ensure quality and timeliness of provider & fee schedule updatesCoordinated daily functions with Reimbursement to ensure accurate claim pricing for TPA groups