Executive Sales Account Manager establishes and maintains long-term business relationships with new and current customer base, and is responsible for prospecting and generating new commercial business. Executive Sales Account Manager supports Customer Service Team in skill development , coaching, and customer problem resolution. DUTIES AND RESPONSIBILITIES• Manage, grow and establish long term relationships with customer base • Determine customer needs and propose appropriate service needs.• Develop and maintain a thorough knowledge of Genesis' services and pricing structure.• Prepare and deliver sales proposals, presentations and follow up with key decision makers.• Develop and maintain an awareness of market behavior and competitive trends and recommend possible changes to direction of company capabilities development .• Conduct follow-ups, and contact customers after service to ensure satisfaction. • Resolves customer issues.• Conduct strategies in building and maintaining customer accounts in order to increase sales, streamline workflow processes, and business development. • Administrative tasks as needed. • Manage new and prospective customers. Identify leads through industry social media, trade magazines and trade shows or conferences. Acquire new business and grow and develop existing accounts.• Market new product lines as added to capabilities. Identify new business opportunities based on customer's input and recommend possible additional capabilities additions.• Regularly meet with CEO to review sales activities, travel, progress on goals, and prospective customers.• Provide assistance and coaching to Customer Service Team members and assist team in meeting objectives. • Travel to customer sites and trade shows• Assist in developing marketing strategies for company services, products and promotions.

Conceive, develop, and implement sales and marketing strategy for an information technology company targeting small, medium and large sized businesses. Focus on understanding prospect and client businesses in order to provide technology solutions to grow their business. Grow company brand and community visibility through volunteerism and networking opportunities. Develop and maintain relationships with business owners and individuals to secure new accounts. Identify business partnership opportunities to create on-going referral business.

Conceive, develop, and implement sales and marketing strategy for an e-commerce farmers market, targeting restaurants, health and wellness programs, and establishing public pick up locations for individual buyers and buying clubs. Working with other nonprofit organizations to maximize visibility in an effort to promote supporting local farmers, buying local, healthy eating and stimulating the local economy. Develop and maintain relationships with buyers as well as participating farmers. Work with and report to the Rockingham County Local Food Coalition board to maximize the success of theproject. Recruit and manage volunteers for various events including farmers and farmer products. Coordinate all aspects of delivery including preparing orders, managing warehouse, receiving and sorting of product, delivery route, quality control and customer service. Working with farmers to assist them with the technology piece of the project, uploading inventory, pricing, photos and farm profiles.

Developed, delivered and managed marketing material and customer correspondence for a company providing a fundraising opportunity for nonprofit organizations. Coached fundraising partners to increase sales by introducing ideas and materials to create a “patch experience” not just a fundraising sale.