Sandra Eckert Email & Phone Number

Rochester, NY, US

Rochester, New York

• Critiqued and assisted in the improvement of department onboarding and training procedures
• Provided vital support to Paralegals and Partners in methods of effective communication, planning and preparing of edits and invoices in the beginning of the COVID-19 crisis resulting in improved methods for.

Rochester, New York

• Develop, implement, monitor, and update workflow standards, policies and procedures to ensure the efficiency, accuracy, and timeliness of billing functions.
• Coordinate and lead the overall functions of billing.
• Streamline workflow and implement time management processes to eliminate the need for overtime for daily workload.
• Utilization excellent analytical and project management skills resulting in reduced delays in turnaround time, errors and increased turnaround time in receipt of payment
• Collaborate with Attorneys, Paralegals and Clients to deliver an excellent customer experience.

Rochester, NY

• Implemented processes to streamline invoice creation and processing to foster an environment of continuous improvement. Trained users and served as the primary “go-to” troubleshooter on these new processes, which.
• Created and implemented training documentation.
• Resolved months of backlogged work, restored order and organization to processes/records in disarray, researched and solved billing problems and corrected invoicing and journal entry errors that had previously been.
• Responsible for delivering strategic cash flow and A/P liability reports to senior company executives

• Overhauled documentation creation system and created as system to streamline the daily office processes, creating a user-friendly and efficient system and reducing document generation time.
• Coordinate a busy calendar, ensuring all events are successfully executed.

Bachelor'S Degree, Marketing

Activities and Societies: Delta Phi Epsilon

Associates, Business Administration