Sandra Chen Email & Phone Number

Vancouver, BC, CA

• Strategy, Planning and Performance - Teck Digital Systems (TDS)
• Operational Playbook Development for TDS CIO, Service Area Directors, Managers, Leads: establish planning, financial, risk and performance management routine and artifacts impacting 700 TDS team members
• Copper Mine End-to-End Business Process Improvement: mine technology enablement project process mapping
• Project Portfolio Management (PPM) System Integration: business case development and design for PMO intake, system migration for 500+ technology projectsStudent Experience Committee - "Be Inspired" Co-Manager
• Executed a community food drive, sustainability share, and meet the CEO!

Doubling the size of consulting teams in a year, serving clients from NFPs to $6.4B annual rev across insurance, healthcare, wildlife conservation, mining, renewable energy, and e-commerce sectors

• Regional Co-Operative: Assessed the financial feasibility and capacity building strategy of a proposed town revitalization project impacting 33k residents
• Multi-National Educational NFP: Optimized change management and restructured management processes for expansion of the organization

• National Advocacy Organization: Improved operational efficiency through competitor research and data analysis for monetization of client’s market research
• Regional Cultural NFP: Developed organizational structure and volunteer acquisition frameworks to increase community engagement and ensure sustainable growth

• Enhance the reach and reputation of SFU Beedie in the community
• Contribute to social media campaigns and participate in on- and off-campus recruitment events alongside SFU Beedie staff

• Western Canada Regional Exposition placements (16 post-secondary institutions in attendance): Innovation and Impact Challenge - 1st, TD Entrepreneurship Challenge - 2nd, Canadian Tire Environmental Sustainability.
• Finalist for Student Organization of the Year and Experiential Learning Award
• Led 17 executives and 70 coordinators, overseeing 5 portfolios and 5 social impact projects
• Facilitating connections with external stakeholders (SFU management, Beedie student engagement, Enactus Canada), newly established Board of Advisors, Project Mentors, and 30+ firms
• Streamlining organizational operations by developing and implementing comprehensive hiring (348.75% increase in applications compared to the 2022/2023 academic year), training, onboarding, and outreach strategies, and.
• Implementing people management strategies through an organizational restructure: functional to matrix

• Managed 5 coordinators to execute 2 secondary school case competitions and hosted "Introduction to Case Competition" workshops for attendees
• Developed corporate and industry professional outreach databases for successful attraction of 19 sponsorships ($1700+) and 4 speakers
• Drafted 2 business sustainability cases for 93 participants to showcase market analysis skills (sustainability and business strategy)

• SFU Beedie School of Business Event of the Year for the 2022/2023 school year
• Joint networking and case competition pillar event with 41 industry professionals and 80 undergraduate attendees
• Collaborate with the Co-Chair of Event Strategy to design and execute Enactus SFU’s first iteration of Forward Vision with a team of 12 directors & coordinators

Vancouver, British Columbia, Canada

• Operations Sector, Domestic Network Branch, Network Support Services Unit (NSS) - Western Region:
• Requested and obtained security clearances, sent offer letters, facilitated IT orders, and assisted with compensation records using GCDocs, PeopleSoft, and Phoenix Pay System
• Developed new document organization databases for the Domestic Network Western Canada HR team and national headquarters

Vancouver, British Columbia, Canada

Fit frames and contact lenses, input customer information on Wink Optical Software, bill insurance companies for eyeglasses and eye examsvolunteer: Oct. 2020 - Jun. 2021 (hired after high school graduation)

Vancouver, British Columbia, Canada

• Oversaw all shift operation and positioning, train incoming employees in three positions
• Managed incoming shipments and inventory count
• Supported the store manager in weekly scheduling for 15 employees for a location with monthly revenues of $60,000

Vancouver, British Columbia, Canada

• Conducted computer check-in for clients and confirm vaccination appointments
• Registered vaccination records, assist Vancouver Coastal Health Immunizers in aftercare

Vancouver, British Columbia, Canada

• Sold PNE Fair and Playland tickets to visitors

Bachelor Of Business Administration - Bba, Marketing, Management Information Systems, Operations Management

Activities and Societies: AIESEC in SFU, Enactus SFU, Axis Consulting, SFU JDC WestCase Competitions: • SFU Business Analytics Tableau.

Bachelor Of Arts - Ba, Economics

Activities and Societies: Communications Student UnionEconomics Joint Major

Education record

Activities and Societies: Burnaby South Interact Club, Music Council, We Council, Senior Netball Team Captain, Junior Netball Team Coach.