As a Compliance Officer at PointsBet, I apply my 10+ years of compliance experience and my JD degree to ensure that online gaming and sports wagering operations are conducted in a fair, safe, and responsible manner. I am fluent in Spanish and Portuguese, which enables me to communicate with diverse stakeholders and customers in the US market.My core competencies include U.S. Office of Foreign Assets Control (OFAC), internal audits, and internal investigations, which I leverage to develop compliance procedures and best practices, monitor updates to regulations, work with regulatory bodies, and provide reports to regulators. I also act as a point of contact for customer complaints and interact with various teams within the organization to ensure that internal controls, house rules, and terms and conditions are accurate and compliant. I enjoy working with a dynamic and diverse team that is committed to delivering a superior customer experience and creating a culture of compliance.