Sandrine Carron Richards is a Senior Product Owner at CDW. She possess expertise in crm, oracle crm, saas, oracle, enterprise software and 38 more skills. Colleagues describe her as "As Sandrine’s direct manager at Oracle, I’ve worked closely with her over many years. Sandrine showed excellent communication skills and her achievements were consistently over expectations. On a personal level she is charismatic and well spoken, both qualities that have served her in her role as Consulting Solution Architect and Project Manager. Sandrine has successfully delivered numbers of software (CRM – CX) implementations, playing a key role understanding customer needs, translating them into detailed requirements and use cases, always hard working as a team player, to deliver the right solution to our customers. Sandrine is a customer trusted advisor not only having a strong grasp of technology and great knowledge of the products but also a deep understanding of CX market trends and industry needs. Sandrine is driven, self-confident, proactively helpful and smart. She was one of the most talented person in my team, always providing stellar services to customers with lots of enthusiasm ! I am definitely recommending Sandrine for any consulting position." and "I've worked with Sandrine on many projects like L'Oréal, Carlson, ... On these projects, she acted as a Project Manager for Oracle Consulting. She has been customer-oriented and has always been very concerned with delivering high quality and added value work, on time and on budget. She has also been very good at managing people and keeping good relationship with her colleagues. Moreover, she has excellent knowledge in Peoplesoft, CRM On Demand and Oracle Sales Cloud and she is very skilled in CRM processes. I recommend Sandrine as she is a very good and reliable consultant."