Sandrine’s energetic personality and extensive project management background ensure that our studios run smoothly and efficiently.  The logistical aspects of the business are her responsibility and, while unseen, her role is also essential in ensuring that the client experience is consistently a great one.

 Responsable de plusieurs comptes majeurs ( domaine bancaire, multilingue, biens de consommation, services Gouvernementaux) Résolution de problèmes liés aux projets ou soulevés par les clients Mise en place d’équipes de traducteurs, réviseurs pour les projets multilingues ou de grande envergure en bancaire

 Plan and monitor projects to meet deadline, quality and budget requirements  Manage client relationships and serve as primary day-to-day contact for external clients Collaborate with production teams to create, implement and maintain appropriate client- or project-specific procedures, solutions, checklists and instructions Monitor and maintain project financials, including revenue recognition, revenue forecasting and billings Ensure the accuracy of… Show more  Plan and monitor projects to meet deadline, quality and budget requirements  Manage client relationships and serve as primary day-to-day contact for external clients Collaborate with production teams to create, implement and maintain appropriate client- or project-specific procedures, solutions, checklists and instructions Monitor and maintain project financials, including revenue recognition, revenue forecasting and billings Ensure the accuracy of financial project data, workflows, schedules and processes to maximize efficiency and profitability  Resolve issues in a timely and effective manner for clients and internal teams Target and prospect potential customers Follow-up on existing customer and indentify new opportunities Preparation of quotes, Government Bids, identification of new sub-contractors Registered signing officer with Translation Bureau Show less

• Responsible for business development and operations.• Coordinated 500+ conferences per year for local, national and international events.• Responsible for the logistic, project management and on-site execution.• Maintain relationship with contractors and suppliers.

 Responsible for several accounts (division Entertainment and Marketing) Detailed analysis of translation projects English to French Canadian, and multilingual Follow-up of projects using normalized tools and creation of standard reports Project planning, risk assessment, identification and implementation of appropriate methods and procedures, and communication of instructions to translators and terminology specialists Effective and professional verbal and… Show more  Responsible for several accounts (division Entertainment and Marketing) Detailed analysis of translation projects English to French Canadian, and multilingual Follow-up of projects using normalized tools and creation of standard reports Project planning, risk assessment, identification and implementation of appropriate methods and procedures, and communication of instructions to translators and terminology specialists Effective and professional verbal and written communication with clients Resolution of problems relating to projects or raised by clients Compilation of weekly reports, accounts management and invoicing Show less

 Contact with clients (private companies & Canadian Federal and Provincial Governments), inhouse and freelance translators, production and sales teams Handling of requests for translation projects, file management and follow-up Preparation of project files (budget calculation), confirmation& management of jobs (documents for translation, support documents, project files) Management, follow-up and planning of jobs (cost control, preparation of POs, work follow-up… Show more  Contact with clients (private companies & Canadian Federal and Provincial Governments), inhouse and freelance translators, production and sales teams Handling of requests for translation projects, file management and follow-up Preparation of project files (budget calculation), confirmation& management of jobs (documents for translation, support documents, project files) Management, follow-up and planning of jobs (cost control, preparation of POs, work follow-up, delivery of completed work) Client loyalty, canvassing new clients (private companies & Canadian Federal and Provincial Governments): registration of Nestor system with Translation Bureau (for different language pairs), and with the Provinces of Ontario & New-Brunswick Preparation of quotes, Government Bids, identification of new sub-contractors Federal Government Security agent (protection B) and registered signing officer with Translation Bureau Show less