The main functions and responsibilities at this role were the planning, management and supervision of the entire Commercial and Sales Department, preparation of action plans and strategies to meet the established goals, analysis and monitoring of the opportunities, leads and proposals pipelines; acquisition and management of the company's clients, preparation of sales reports, elaboration of content and support material for the sales area (articles for digital platforms, campaigns, newsletters, etc.), management of the client portfolio, management of the entire project cycle along with the Technical Department to successfully implement the agreed security services and solutions), as well as the preparation of proposals and their negotiation with the client.

The main functions and responsibilities performed were within the scope of private security consultancy (Human Surveillance, Mobile Surveillance, Electronics and Cybersecurity), in management of the client portfolio, prospecting and acquiring new clients, responding to consultations, market competition analysis, fostering and monitoring the entire business relationship between the client and the company. The security studies, project management, needs assessment, risk analysis and consulting were also functions performed for the development of security solutions geared towards the actual needs of the client. I also performed the whole sales process of presentation, negotiation and closing of proposals as well as the monitoring of work with the Technical Department.

The scope of duties performed consisted in managing, monitoring and attending to the company’s strategic accounts generating larger and more relevant business, from their strategic planning to the management and final implementation of the project/solution with the client, generate sales and identify business opportunities within the client portfolio, acquire new strategic accounts in order to expand the portfolio, response to public and private tenders of large volume, bridge the gap between the client and the company’s internal team, supervising all processes, maintain customer loyalty, manage suppliers, customer budget management and monitoring of execution deadlines.

The main functions performed were in the scope of electronic security consultancy, management and obtaining of large accounts, providing support to the commercial team, responding to consultations and tenders (public and private), contracts, monitoring of works with the Technical Dep., advice to designers and civil builders in the specialties of security installations, influence in specifications at the design stage. Performing of security studies and solutions, survey of needs, conception and design, risk analysis and consultancy to final clients. The whole commercial and sales process of elaboration, presentation, negotiation of proposals, as well as their follow-up with the clients were tasks also performed within the scope of the role.

The main functions performed were within private security consultancy (Human and Electronic Surveillance), through the careful analysis of portfolio clients, acquiring new clients, responding to consultations and tenders, fostering business relationships and polling the needs and satisfaction level of clients. Security studies, needs surveys, risk analyses and consulting, were also functions performed for the development of integrated security solutions and the subsequent presentation and negotiation of customized proposals geared towards the actual needs of the client.

The main functions performed in this directorial role consisted in the successful implementation of the economic growth plan (298 employees in 2009, about 1600 in the year 2014), acquisition of large volume contracts such as: Maputo International Port, LAM- Mozambique Airlines, CFM- Mozambique Railways, Grindrod Terminals, TCM- Intermunicipal Coal Terminal, VALE Mozambique, MCEL- Mozambique Telecommunications. In the framework of these activities and functions, I was also responsible for the management of all the Operational and Surveillance Security Area, as well as the implementation, investigation and resolution of Property & Patrimonial Security acts. In addition to the management skills mentioned above I also took on the roles of Head of the Sales Department, Security Consultant and Auditor, Project Manager and Risk Analyst.

The main functions performed were within the scope of security consultancy specializing in the field of Assets, R&D, Risk Analysis and Electronic Security Systems, directed primarily toward the overall security in large companies and public institutions, State and administrative buildings, banking, industry and events. In the framework of these functions and activities, I was also responsible for the survey, architecture, planning and elaboration of complex security projects, integrating the above mentioned points, as well as all the sales process inherent to the preparation, negotiation and closing of proposals with the security solutions previously recommended.