Sandro Kiknadze Email and Phone Number
Sandro Kiknadze work email
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Sandro Kiknadze personal email
Insurance professional with 20 years of international experience focusing on Innovations Management and Digital Transformation. In my role as Strategic Development Director, I have carried out projects in Sales, Customer Service and Digitization; Building up new business lines for the company while maintaining focus on fulfilling our strategic long-term vision.
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Strategic Development DirectorGpi Holding - Vienna Insurance Group Jun 2015 - PresentTbilisi, GeorgiaResponsible for following strategic directions of the Company:• Product Development & Customer Journey;• Agile Transformation;• IT Department;• Market Research;• Online Sales;• Bancassurance Business Line. -
Head Of R&D Department, Member Of Board Of DirectorsGpi Holding - Vienna Insurance Group Jan 2012 - Jun 2015• Forming and implementation of company’s Product & Marketing Strategy;• Serving as Head of Marketing Committee;• Responsible for the functioning of following Divisions:o Product and Service Development;o Market Research;o Quality Control;o Bancassurance.
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Head Of Quality Management DivisionGpi Holding Jan 2007 - Jan 2012• Implementing service quality measurement and management system;• Setting up customer feedback system;• Setting up and coordinating the activities of a number of service divisons withing the company; • Preparing/implementing service standards;• Conducting customer satisfaction surveys and Mystery Shopping;• Implementing innovative procedures and customer service systems;• Setting up and implementing customer flow management systems;• Managing resolution of customers’ problems and complaints.
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Marketing ManagerGpi Holding - Vienna Insurance Group Apr 2004 - Jan 2007• Conducting market analysis;• Coordinating advertising campaign;• Media and PR Planning;• Preparing corporate brochures and annual reports;• Setting up and supervising corporate web-site;• Implementing CRM system;• Conducting trainings on sales and communication to the employees.
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Product And Quality ManagerGpi Holding - Vienna Insurance Group Jan 2004 - Apr 2004• Preparing service standards;• Implementing Customer Service Plus system;• Preparing individual insurance offers.
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Lecturer Of Marketing ManagementBusiness Training Association; International Mba Program In University Of Agriculture 2005 - 2009Conducting lectures on Marketing Management that covered following topics:o Developing marketing strategies and plans;o Product development cycle and its stages;o Conducting marketing research;o Creating customer value, satisfaction and loyalty;o Identifying market segments and targets;o Product positioning and differentiation;o Creating brand equity;o Pricing strategy;o Managing integrated marketing communications;o Public relations and corporate social responsibility.
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Hr ManagerTbc Bank Sep 2001 - Dec 2003• PM in the implementation of first customer Service Plus project in Georgia;• Conducting job interviews & handling recruitment procedures; • Increasing the bank’s HR reserves;• Conducting HR Marketing;• Preparing motivation&incentive schemes for various departments;• Performing duties of a trainer within the Service Plus program;• Organizing internal and external trainings for the bank’s employees.
Sandro Kiknadze Skills
Sandro Kiknadze Education Details
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Project Management -
International Economics -
International Business -
Kulosaari International School, Helsinki
Frequently Asked Questions about Sandro Kiknadze
What company does Sandro Kiknadze work for?
Sandro Kiknadze works for Gpi Holding - Vienna Insurance Group
What is Sandro Kiknadze's role at the current company?
Sandro Kiknadze's current role is Strategic Development Director.
What is Sandro Kiknadze's email address?
Sandro Kiknadze's email address is sa****@****gpih.ge
What schools did Sandro Kiknadze attend?
Sandro Kiknadze attended The George Washington University, Tbilisi State University, Haaga-Helia University Of Applied Sciences, Kulosaari International School, Helsinki.
What skills is Sandro Kiknadze known for?
Sandro Kiknadze has skills like Strategic Planning, Negotiation, Product Development, Research, Customer Service, Process Improvement, Marketing Strategy, Project Management, Project Planning, Marketing Management, Business Strategy, Management.
Who are Sandro Kiknadze's colleagues?
Sandro Kiknadze's colleagues are Tamar Zubiashvili, Olia Chachava, Salome Gigineishvili, Dodo Mikaia, Ketevan Kavtaradze, Mimoza Peradze, Giorgi Imnadze.
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Sandro Kiknadze
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