Sandro Seroni Email & Phone Number

Italia

1. Identifying sales opportunities and acquiring new customers. 2. Presenting and promoting technical products or services to clients, highlighting their benefits and advantages. 3. Providing technical advice to customers, helping them understand how the products or services can meet their specific needs. 4. Collaborating with the technical team to address customer questions and resolve any technical issues. 5. Negotiating contracts and managing business negotiations. 6. Maintaining long-term relationships with existing customers and ensuring customer satisfaction. 7. Monitoring market trends and gathering customer feedback to improve products or services. 8. Contributing to defining sales strategies and achieving company sales goals.”

Malta

• Drove revenue by effectively managing diverse accounts in Malta • Consistently surpassed sales targets through strategic planning and client retention. • Coordinated cross-functional teams for seamless project execution.• Utilized market insights to adapt sales approaches and identify trends.• Negotiated contracts and pricing, maximizing customer satisfaction. • Enhanced sales processes through CRM (SAP) data analysis.

Malta

• Achieved significant revenue growth through strategic affiliate recruitment and campaign optimization.• Expanded and managed the affiliate network, resulting in improved lead generation and conversions.• Successfully negotiated and established key partnerships, enhancing business performance. • Conducted data analysis to drive optimization and improve ROI.

Malta

• Manage a team of 15 people while compiling reports, prioritize and delegate tasks, and follow through on all assignments.• Recruit and training new team members on client satisfaction, products and services, systems, company policies and procedures.• Provide ongoing training regarding regulatory and customer service, sales skills.• Grasp of customer needs and satisfy them via chat, email and phone.• Prepare daily workloads for staff & coordinating the daily allocation of work.• Motivate the team to achieve high standards and KPI targets.• Handle new client enquiries and acting as the face of the business.• Deal with and resolve problems and issues which arise.• Work with the sales and marketing team to drive sales forward.• Monitor & report on standards & performance targets.• Arrange & chair weekly team meetings, focusing on targets & achievements.• Implement new initiatives.

Malta

• Created and maintained relationship with clients.• Sales Activity.• Using the in-house system to record necessary information and instigate actions as required. • Keeping up to date with all the company's products, services and procedures. • Directing requests and unresolved issues to other colleagues or departments. • Assisted customers with their queries and problems by phone, chat and e-mail.• Worked to specific targets.• Checked customers’ documents (KYC).• Prepared forms to be sent to clients. • Wrote accurate & informative reports and documentation.

Sicilia, Italia

• Working as part of the sales team to develop both new and existing markets.• Involved in developing sales & pricing strategies.• Liaising with customers & the dealer network to answer and resolve their queries.• Identifying and then researching potential opportunities.• Responsible for developing own portfolio of customers.• Writing accurate & informative sales reports and documentation.• Contacting prospective clients by phone and email.• Identifying the customer's needs.• Dealing with a diverse range of clients in the private and the public sector.• Evaluating competitor activity and developing appropriate responses.• Attending sales appointments at clients premises.• Attending trade shows and exhibitions when required.• Cold calling potential clients via telephone or personal visit.• Making appointments to meet new and existing clients.

Palermo, Italia

• Maintained schedules and appointment calendars for entire office staff• Placed orders for office supplies, equipment, and services.• Supported staff and assisted with major projects• Resolved accounting issues regarding invoicing.• Performed daily clerical functions: phone, typing, filling and customerservice• Processed accounts payable and payroll time sheet• Contacting prospective clients by phone and email.