Sandro Campos

Sandro Campos Email and Phone Number

IT Support Specialist @ RMS - Retail Management Systems
Winnipeg, MB, CA
Sandro Campos's Location
Winnipeg, Manitoba, Canada, Canada
About Sandro Campos

Ever since I was a teenager, everything related to technology has been my passion. I still remember when I got my first computer, learning how to replace a hard drive and fix its Windows OS, only by looking at the expert technician fixing it.For that reason, my entire professional background has been related to the technology area, for more than 15 years. During these years, I also could learn and developed many soft skills. By listening and paying attention to details on the customer’s issues, I was able to learn how to create and give a solution to them. Learning the importance to work as a team (internally and externally). Lastly, be able to learn and understand business rules from a few different segments such as the financial, manufacturing, electronics and POS industries.My desire for coding and designing new things has started a few years ago. When I could participate as an SAP Key User in a migration and implementation project from the old system to the SAP ERP. Sitting together with the developer team and helping them to follow the process to develop some particularities in this new ERP. Besides, I worked with a developer on a new high-performance label design which was needed to create some coding to design a secure QR code. For all of that, I decided to return to college which could provide me with a solid foundation in IT with a focus on application and web development.Recently, I graduated with awards in the Business Information Technology program in April/2020. Now, with all those professional and educational experiences, I will continue my career in the information technology field and follow my path as a FullStack developer.Skills/Interests: React.js, JavaScript, PHP, Node, CSS3, HTML5, Git, SQL, Firebase.Soft Skills: Critical Thinking, Teamwork, Leadership, Collaboration, Communications, Positive Attitude, Work Ethic and Customer Services.

Sandro Campos's Current Company Details
RMS - Retail Management Systems

Rms - Retail Management Systems

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IT Support Specialist
Winnipeg, MB, CA
Sandro Campos Work Experience Details
  • Rms - Retail Management Systems
    It Support Specialist
    Rms - Retail Management Systems
    Winnipeg, Mb, Ca
  • Rms - Retail Management Systems
    It Support Specialist
    Rms - Retail Management Systems Oct 2020 - Present
    -Provide sales advice and technical support.-Create new customer solutions with the project team -Troubleshoot hardware and software issues.-Install/Replace hard drives, RAM, and power supplies.-Set up new computers, laptops, and mobile devices.-Install and Maintain Microsoft SQL server and databases.- Support Thermal and Letter-size Printers- Install and Administer Remote Software (TeamViewer & RemotePC)- Backup Support and training for new employees
  • Red River College - Ace Project Space
    Full Stack Developer
    Red River College - Ace Project Space Aug 2019 - Dec 2019
    • Created designs to meet specific requirements from the client with particular layouts.• Designed and developed Health & Fitness Web/Mobile application from scratch using technologies such as React.js, Bootstrap, SCSS, MongoDB and other libraries as needed.• Worked under an Agile-driven environment to effectively maintain project timelines and utilize available resources.• Implemented Git/GitHub to manage version control.• Built and updated layouts to meet usability and performance requirements.• Attended daily stand-ups and regular client meetings.• Consulted with customers to gather requirements and discuss design choices.
  • Brady Corporation
    Technical Support Analyst
    Brady Corporation Mar 2011 - Apr 2017
    São Paulo Area, Brazil
    • Set-up and provided maintenance to PCs, laptops and related hardware/software• Troubleshooting and resolved mobile computing and communications device issues. (such as Android, iPhones, Blackberry’s)• Imaged, configured, and installed software on various devices including PCs, laptops and phones for customers throughout the business• Collaborated with customers to find new solutions for their products or complaints• Provided repair/ installation on hardware (thermal printers) on customers site• Trained new employees and explained protocols clearly and efficiently. • Maintained successful relationship with customers
  • Agência Estado
    Customer Service Representative
    Agência Estado Sep 2009 - Mar 2011
    São Paulo Area, Brazil
    • Trained new customers and explained the company flagship software efficiently.• Worked with customers having data connectivity or software’s issues.• Maintained composure and patience in the face of difficult customer situations.• Resolved customer complaints/concerns with strong verbal and negotiation skills• Resolved software issues by opening and following Open Tickets with different departments.
  • Agrizzi Enterprise Corporation
    Technical Support Representative
    Agrizzi Enterprise Corporation Jan 2004 - Feb 2009
    Miami/Fort Lauderdale Area
    • Provided thorough support and problem resolution for customers.• Repaired Notebooks for some brands as Toshiba/HP/Sony/Acer.• Reinstalled and/or updated hardware’s drivers for Notebooks.• Tested and found solutions for software’s and hardware’s Notebook’s issues.• Built and maintained a successful relationship with providers and dealers • Managed the spare parts inventory

Sandro Campos Education Details

Frequently Asked Questions about Sandro Campos

What company does Sandro Campos work for?

Sandro Campos works for Rms - Retail Management Systems

What is Sandro Campos's role at the current company?

Sandro Campos's current role is IT Support Specialist.

What schools did Sandro Campos attend?

Sandro Campos attended Red River College, Universidade Paulista.

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