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Sandro Graf, Phd Email & Phone Number
Head Center for Customer Management
at
Zurich University of Applied Sciences
1 work email found
@zhaw.ch
2 phones found area 176 and 903
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Head Center for Customer Management
Location
Winterthur, Zurich, Switzerland
Who is Sandro Graf, Phd? Overview
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Quick answer
Sandro Graf, Phd is listed as Head Center for Customer Management at Zurich University of Applied Sciences, based in Winterthur, Zurich, Switzerland. AeroLeads shows a work email signal at zhaw.ch, phone signal with area code 176, 903, and a matched LinkedIn profile for Sandro Graf, Phd.
Sandro Graf, Phd previously worked as Head Center for Customer Experience & Service Design / Swiss Payment Research Center at Zurich University Of Applied Sciences and Board Member at Bmq Partners Ag. Sandro Graf, Phd holds Doctor Of Philosophy - Phd from Faculty Of Management, Comenius University In Bratislava.
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*@zhaw.ch
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Profile bio
About Sandro Graf, Phd
Sandro Graf, Phd is a Head Center for Customer Management at Zurich University of Applied Sciences. He possess expertise in marketing strategy, marketing communications, strategy, business strategy, corporate communications and 39 more skills. He is proficient in French and English. Colleagues describe him as "It is rare that you come across a professor/coach like Sandro Graf. It was an amazing opportunity to be a student in his «Service Design Class». He has a variety of creative teaching methods and is always encouraging and positive. He challenges the way you think and inspires you to be better. He is a highly experienced Service Design specialist. Through individual group coaching sessions he helped my team to develop a great concept in the form of a final service prototype for a client company based on a real life challenge. Furthermore, the «Service Design Lab» was a fantastic learning environment with a positive and warm classroom atmosphere. Through his «Service Design Class» I was inspired to work in this field in my future. We keep in touch and I hope that we will work soon on a project together. Any student interested in Service Design would be lucky to have Sandro as a professor/coach." and "Professor Graf is truly a resourceful teacher who delivers insightful lectures. He is approachable and friendly, which makes it easy for students to ask him for help. He also makes himself available for his students as well. He mentors students throughout the marketing plan project and inspires us with meaningful questions and comments. He is a dynamic lecturer and he facilitates the class discussions really well. Professor Graf has a wealth of marketing experiences and he shares them with delight. I have learned so much from him in the advanced marketing course. I am really glad to have taken his course at ZHAW. "
Listed skills include Marketing Strategy, Marketing Communications, Strategy, Business Strategy, and 40 others.
Current workplace
Sandro Graf, Phd's current company
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Zurich University Of Applied Sciences
AeroLeads page
15 roles · 27 years
Sandro Graf, Phd work experience
A career timeline built from the work history available for this profile.
Head Center For Customer Experience & Service Design / Swiss Payment Research Center
Current
Jul 2012 - Present
Board Member
Current
Apr 2020 - Present
Board Member
Current
Rolf Graf Immobilien Ag
Jan 2018 - Present
Speaking Engagements 2017 And 2018
Current
Own
Jan 2017 - Present
Speaking Engagements 2015 And 2016
Own
«M-Commerce und Mobile Payment in der Schweiz», CAS Digital Marketing, November 2016, Winterthur«Erfolgsfaktoren Mobile Payment», Referat Finanzdienstleister, November 2016, Zürich«Auf den Zahn gefühlt, wie tickt der Kunde?»IIR Jahresforum Cashless Payments 2016, September 2016, WienModeration Finance Circle, "Zahlungen und Zahlungsverkehr der Zukunft -- hat Bargeld ausgedient?", ZHAW School of Management and Law, September 2016, Zürich«Wie Kunden bezahlen», Stimmt AG Pratictioner Circle, September 2016, ZürichModeration Stream Customer Experience, Swiss CRM Forum, Marketing Leadership Konferenz, September 2016, Zürich«Wahrgenommener Wert bei Zahlungsmittelentscheidungen», Behavioral Economics & Payment Industry - Wie werden wir in Zukunft bezahlen?, Montag, 6. Juni 2016«Wo stehen Schweizer Detailhandelsunternehmen bezüglich Entwicklungen im Mobile Commerce?», Podiumsdiskussion, Swiss Online Marketing & eBusiness Expo, April 2016, Zürich«Innovation für Händler & Konsument – Kennen wir die Bedürfnisse wirklich?» Payment Arena, Expertenrunde, Abrantix, März 2016, Zürich«Wie tickt der Konsument beim Bezahlen?»Kartenforum 2016, Februar 2016, Frankfurt«Mobile Commerce im Schweizer Detailhandel" (Mobile Commerce Maturity in the Swiss Retail Industry), Swiss Payment Forum, November 2015, ZurichModeration Paneldiskussion, Swiss Payment Forum, November 2015, Zurich«Wie Konsumenten Zahlungsmittelentscheide treffen», Innovation Summit, September 2015, Bernried (Munich)Moderation Stream Customer Experience, Swiss CRM Forum, Marketing Leadership Konferenz, September 2015, Zürich«Zahlungsverhalten in der Schweiz», Swiss Banking Operations Forum, Mai 2015«Einführung in das irrationale Verhalten von Kunden», Marketing Technology Forum, April 2015
Jan 2015 - Dec 2016
Speaking Engagements 2013 And 2014
Own
Podiumsdiskussion «Mobile Payment: Wie wird daraus eine Erfolgsstory für die Schweiz?»Swiss Payment Forum 2014, November 2014, Zürich«Hat Bargeld als Zahlungsmittel bald ausgedient?», Finance Circle, Zürcher Bankenverband/Abteilung Banking Finance and Insurance ZHAW, Februar 2014, Winterthur"How to Change Payment Behavior, A Mixed Methods Approach", 13th International Science-to-Business Marketing Conference, Juni 2014, Winterthur (Proceedings: http://www.s2b-conference.com/pdf/ZHAW_S2B_Konferenz_Proceedings.pdf)„Kontaktloses Bezahlen: Erkenntnisse aus einem Feldexperiment auf dem ZHAW-Campus“Swiss Payment Forum 2013, November 2013, Zürich“Wird Bargeld bald überflüssig?”, Roundtable-Gespräch über Mobile Payment, November 2013 (https://www.kontaktlos.ch/Kontaktlos/media/content/PDFs/Expertengespraech_Medard_Meier.pdf)«Beziehungsmanagement im Zeitalter von Social Media»Interessengemeinschaft der Kantonalbanken für Kaderausbildung (IGK), Impuls-Tagung Marketing, August 2013, Murg"Erfolgsfaktoren im CRM / Aktuelle Entwicklungen und Trends der nächsten Jahre", SAS Forum Switzerland, Mai 2013, Baden
Jan 2013 - Dec 2014
Speaking Engagements 2011 And 2012
Own
"Wie Kunden entscheiden", Swiss New Marketing Forum, ZHAW, September 2012, Winterthur"Mit Business-Experimenten zu mehr Erfolg", ONE Marketing Conference, Mai 2012, Zürich«Mit Experimenten zu mehr Erfolg im Marketing»MAS CRM, Zürcher Hochschule für Angewandte Wissenschaften ZHAW, April 2012"Test & Learn, Case Study Experimentelle Befragung", Beirat FehrAdvice & Partners AG (Co-Referenten u.a. Univ.-Prof. Ernst Fehr), April 2012, Zürich"Bessere Entscheidungen in Verhandlungen" (Referat und Workshop), Capvis Campus (Co-Referenten: Univ.-Prof. Matthias Sutter, Gerhard Fehr), November 2011, Zürich"Verhaltensökonomie und Social Media", Internet Briefing (Fachverband), Juli 2011, Zürich
Jan 2011 - Dec 2012
Visiting Researcher
As part of my research activities in applying design thinking to strategic management I spend 4 weeks in the Bay area to connect with design thinking experts, companies and ohter interesting minds
Jul 2023 - Aug 2023
Senior Consultant
Project and strategic management of mandates in various industries, engagement management, and business development, developing frameworks for strategic social media consulting, communications efficiency measurement, consumer (behavioral) research, acquiring new clients and mandates, elaborating existing business opportunities.
Feb 2011 - Jul 2012
Head Of E-Business / Internet Services
Heading department of up to 22 staff (6 subordinates and two expert teams), overseeing electronic activities, representing in interest related committees, search engine optimization and search engine marketing, responsible for online sales, conception and management of online campaigns, reorganization of the department (change management), the definition of e-strategy (according to overall strategy) of the company, conceptual design and development of a new Internet platform, development of a mobile application (iPhone/pilot)
Feb 2008 - Dec 2010
National Director
Executive director of the Swiss association (6-8 employees), ongoing operational development according to the board’s strategy, collaboration and coordination of activities with Mercy Ships International, Reorganization of the Swiss office, reorganization and international positioning of the communications department, responsible for all marketing and communication activities of the association, editorial responsibility for the annual report, media liaison, liaising with substantial donors, deployment of new donor acquisition programs, grant writing, project controlling and reporting
Mar 2005 - Jan 2008
Lecturer
Techno Training Ltd.
Lecturer for Internet and marketing, screen design, Internet and law, marketing, project management, business organization.
Jan 2000 - Jun 2005
Freelance
Freelance
Freelance work included: copy writing, media management, communications management, event organization, marketing, communications consulting, concept, design and production of marketing campaigns.
Dec 2000 - Feb 2005
Project Manager And Consultant
R.Ø.S.A.
2000 - 2001
~1 yr
6 education records
Sandro Graf, Phd education
Doctor Of Philosophy - Phd
Exc. Master
Certificate
Matura
Kantonsschule Baden
Doctor Of Philosophy - Phd
FAQ
Frequently asked questions about Sandro Graf, Phd
Quick answers generated from the profile data available on this page.
What company does Sandro Graf, Phd work for?
Sandro Graf, Phd works for Zurich University of Applied Sciences.
What is Sandro Graf, Phd's role at Zurich University of Applied Sciences?
Sandro Graf, Phd is listed as Head Center for Customer Management at Zurich University of Applied Sciences.
What is Sandro Graf, Phd's email address?
AeroLeads has found 1 work email signal at @zhaw.ch for Sandro Graf, Phd at Zurich University of Applied Sciences.
What is Sandro Graf, Phd's phone number?
AeroLeads has found 2 phone signal(s) with area code 176, 903 for Sandro Graf, Phd at Zurich University of Applied Sciences.
Where is Sandro Graf, Phd based?
Sandro Graf, Phd is based in Winterthur, Zurich, Switzerland while working with Zurich University of Applied Sciences.
What companies has Sandro Graf, Phd worked for?
Sandro Graf, Phd has worked for Zurich University Of Applied Sciences, Bmq Partners Ag, Rolf Graf Immobilien Ag, Own, and Swissnex In San Francisco.
How can I contact Sandro Graf, Phd?
You can use AeroLeads to view verified contact signals for Sandro Graf, Phd at Zurich University of Applied Sciences, including work email, phone, and LinkedIn data when available.
What schools did Sandro Graf, Phd attend?
Sandro Graf, Phd holds Doctor Of Philosophy - Phd from Faculty Of Management, Comenius University In Bratislava.
What skills is Sandro Graf, Phd known for?
Sandro Graf, Phd is listed with skills including Marketing Strategy, Marketing Communications, Strategy, Business Strategy, Corporate Communications, Social Media, Marketing, and Management Consulting.
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