Bill Sands

Bill Sands Email and Phone Number

I help organizations operationalize customer centricity as an experience strategist, designer and transformation leader @ Western Union
Bill Sands's Location
Atlanta Metropolitan Area, United States, United States
Bill Sands's Contact Details
About Bill Sands

A customer-centric strategist providing thoughtful and compelling solutions to complex customer and commerce challenges. Trusted advisor to strategy, sales, marketing and product organizations generating cross-channel engagement approaches through deep analysis that improve digital experiences, reduce cost, and accelerate revenue growth.

Bill Sands's Current Company Details
Western Union

Western Union

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I help organizations operationalize customer centricity as an experience strategist, designer and transformation leader
Bill Sands Work Experience Details
  • Western Union
    Director Experience Design
    Western Union Sep 2024 - Present
    Denver, Co, Us
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  • Linkedin
    Director, Customer Experience Strategy & Design
    Linkedin Apr 2022 - Jul 2024
    Sunnyvale, Ca, Us
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  • Publicis Sapient
    Senior Manager, Customer Experience Strategy & Design
    Publicis Sapient Oct 2021 - Apr 2022
    Boston, Massachusetts, Us
    Unlocked business and customer value for clients through journey-led strategic development and digital transformational change
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  • Factors Digital
    Head Of Experience Strategy & Design
    Factors Digital 2019 - 2022
    Lead cross-functional programs to benchmark customer journey, business and technology needs and prescribe practical recommendations with supporting business cases to inform digital commerce, product, and operational investments. Clients include Mitsubishi Bank, Equifax and Home Depot.
  • Avanade
    Director, Digital Strategy & Transformation
    Avanade Jun 2018 - Oct 2019
    Seattle, Washington, Us
    Researcher and digital strategist enabling partnerships with business and IT leaders faced with disruption and growth challenges, serving as a guiding voice for sales and product organizations wanting to improve operational models, speed to market or cost optimization.
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  • Capgemini
    Principal, User Experience Design
    Capgemini 2014 - 2018
    Paris, France, Fr
    A senior researcher, strategist and designer leading multi-disciplinary teams across mobile, web, and emerging platforms. Established user-centered design practice and offering including initial positioning, messaging, and collaboration with marketing and delivery teams, identifying standard interaction principles, evangelizing the benefits of user experience across all levels of the organization and driving collaborative, cross-functional engagements.
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  • Capgemini
    Account Director, Digital Transformation
    Capgemini 2008 - 2014
    Paris, France, Fr
    As a client executive, developed and managed P&L and growth of a cross-sector account portfolio providing user research, design, and end-to-end digital transformation services. In this quota-carrying role, was accountable for strategy, lead qualification, partnerships, proposals, and contract negotiations.
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  • Marble Hill
    Founder, Ceo
    Marble Hill 2004 - 2014
    Launched food services startup with responsibilities for primary and secondary market research that informed business model, marketing strategy, user experience, product development, piloting and scaling of a high performing team.
  • Ibm
    Senior Product Manager
    Ibm 1995 - 2005
    Armonk, New York, Ny, Us
    Strategist and program leader of employee experience development, ensuring alignment with company-wide business objectives, responsible for cross-functional planning, execution and program outcomes.
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Bill Sands Skills

Enterprise Software Business Intelligence Management Program Management Integration Leadership Crm Strategy Project Management Cloud Computing Product Management Project Portfolio Management Professional Services Customer Relationship Management Lead Generation Product Marketing It Service Management Account Management Project Planning Product Innovation Product Design Product Development Digital Strategy Market Research User Experience Management Consulting Sales Management Digital Marketing Social Media Marketing User Experience Design Pmo Mobile Payments E Commerce Information Architecture Web Design Food And Beverage Marketing Strategy Customer Insight Analytics Competitive Analysis Saas Adobe Creative Suite Digital Innovation User Research Customer Experience Design Lean Startup Sketch App Data Analytics Business Innovation Business Analysis Marketing Sales Graphic Design Itil

Bill Sands Education Details

  • Capital University
    Capital University
    Music

Frequently Asked Questions about Bill Sands

What company does Bill Sands work for?

Bill Sands works for Western Union

What is Bill Sands's role at the current company?

Bill Sands's current role is I help organizations operationalize customer centricity as an experience strategist, designer and transformation leader.

What is Bill Sands's email address?

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What is Bill Sands's direct phone number?

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What schools did Bill Sands attend?

Bill Sands attended Capital University.

What are some of Bill Sands's interests?

Bill Sands has interest in Children.

What skills is Bill Sands known for?

Bill Sands has skills like Enterprise Software, Business Intelligence, Management, Program Management, Integration, Leadership, Crm, Strategy, Project Management, Cloud Computing, Product Management, Project Portfolio Management.

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