Michelle Sands Email & Phone Number

San Francisco Bay Area

Ten Group is the market leader in the provision of lifestyle & travel concierge, experiences, and content services to the corporate sector globally. Launched in 1998, there are now in excess of 2,000,000 members that qualify to use Ten through a multitude of white label programs including more than 100 programs managed for international banks and the luxury sector. Our highly personalized lifestyle concierge service and loyalty programs can be accessed through a variety of channels including via digital platform, web, mobile app, phone, email and SMS, and have been proven to increase satisfaction, loyalty and acquisition for some of the world’s most prestigious brands. With headquarters in London and 17 offices across the world, our service is available in more than 20 languages 24/7. Our unique niche is centered around serving the needs of the Ultra High Net Worth and Affluent segments.

San Francisco Bay Area

San Francisco Bay Area

Serve as Managing Partner overseeing 4 teams across 2 clients. Clients include Fortune 100 technology company and construction company, and primary responsibilities include:• Mentor and provide leadership to consultants• Oversee diverse projects addressing challenges such as C-suite level Agile digital transformation, process flow improvement, community development and growth strategy, etc., using design-based thinking principles• Coordinate administrative operations while facilitating conflict resolution and ensuring clear communication as a lead liaison between clients and consultants

San Francisco Bay Area

Served as student consultant on a team of 5-10 strategy consultants using design thinking to assist clients. Two projects included:• Led data analysis on project to improve efficiency by 10% within corporate housing company's maintenance operations. Designed categorization tool & refined customer service journey. • Designed interactive mapping tool (Tableau) for roofing client looking to drive D2C in solar operations, as well as contributed to redesign of customer acquisition pipeline and company website

Exploratory solo travel in: Sweden, Germany, Austria, Slovenia, Montenegro, Croatia, Bosnia, Serbia, Poland, Peru, Indonesia, Singapore, Malaysia, Myanmar, and Thailand

Washington D.C. Metro Area

Washington D.C. Metro Area

Mba, Focus On Business Operations & Strategy

Activities and Societies: • VP of Part-Time Students (Graduate Business Association) • Consultant (Malloy Consulting Group) • Beta Gamma.

Bachelor Of Arts, Economics And Legal Studies

Activities and Societies: Give Thanks Give Back Executive Board; Student Admissions Committee; Study Abroad Ambassadors; International.

International Business And Cross-Cultural Management

International Baccalaureate Diploma (French/English)