Sandun Mihiranga Email and Phone Number

Job role,● SAP BASIS Administration. ● SAP Monitoring tool(Avantra) Administration.● Server performance management.Key Responsibilities:● Server Operating System level performance monitoring and troubleshooting.● Server OS patch updates.● Ensuring the required tests and maintenance carried out on timely manner● Keeping changelogs and documentation up to date. ● Coordinating the investigations of end-user complaints. ● Analyzing information and making reports for management reviews. ● Design and implement error prevention solutions.

Contributions:● Acted as a mediation role between MAS Legato and the KOFAX Total Agility.● Completed the KOFAX KTA system upgrade with the KOFAX Malaysia team in 2021.

Contributions:● Acted as a mediation role between MAS Legato and Kofax Malaysia.● Completed the Health Check process in the system with the KOFAX Malaysia team in 2019. Key Responsibilities: ● Ensuring Accounts Payable Invoice Capture system complies with relevant standards. ● Ensuring the required tests and maintenance carried out on time and in full. ● Keeping changelogs and documentation up to date. ● Coordinating the investigations of end-user complaints. ● Analyzing information and making reports for management reviews. ● Design and implement error prevention solutions.

Responsibilities:• Maintained the entire manufacturing IT environment which has end devices (Desktops, Laptops, and Tabs), servers, and networking devices including routers, switches, and a firewall. 1. First level supporting networking devices including routers, switches, and firewalls. 2. Server OS installation and troubleshooting. 3. Backup iHRM database and taking file server backup and restoring. • Provide 1st Level support for more than 300+ non-IT users in each SBUs.• Do IT budget for the entire year which includes Capital expenditures and operating expenditures.• Ensure there are no IT-related delays for the on-time shipments.

Responsibilities: Install new printers, configure printers on the network, maintain, and ensures the proper function of standalone printers, scanners or Network Printers. And also, regular and routine repairs including replacements such as new ink cartridges, dot matrix printers, and laser toner cartridges.