Sandy Adel Email & Phone Number

From 2020 till nowLasirena Group(Receptionist and a secretary to the chairmen of the board of directorsWork Duties:1.answering calls,taking message,and handling correspondence2. maintaining diaries and arranging appointments3. typing,preparingandcollatingreportsfiling4. organising and servicing meetings (producing agendas and taking minutes)5. managing databases6. prioritizing workloads7. acting as a receptionist and greeting clientsFrom 2019 to 2020 (23 months)Impact for Machine learning (Artificial intelligence)Administrative Assistant and Data AnalystWork Duties:1. Receive the required data and register it. 2. Analyse and evaluate the received data. 3. Send the evaluation to the concerned persons.From 2018 to 2019 Naos for MarketingTelesales for Orange projectWork Duties:1. Contact potential and existing customers to inform them about the organization's product and services using scripts.2. Answer customer questions about products and services.3. Understand customer requirements and complete sales by asking various questions.4. Cooperation and assistance of the foreign sales team.5. Follow up and enter customer information and update it periodically in the institution’s databases.6. Dealing with clients' requests accurately.7. Handling customer complaints and providing appropriate solutions to maintain the institution’s reputation.8. Make every effort to achieve the required sales percentage and facilitate upcomingsales.9. Maintain call and sales records and write notes to explain customer cases.Submit a periodic report to the Director of Marketing and Sales to indicate what has been accomplished and what has been postponed, with a statement of the reason.From 2017 to 2018 You can for Music Courses and InstrumentsReceptionist & Customer ServiceWork Duties:1. All the Customer communication and Relations.2. Replying all the customer complaints and responsible for customer satisfaction.3. Sales improvements and business development.4. Sales reports and implementations.

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  Front Desk Receptionist

  Lasirena Group

  Nov 2020 - Present - Maadi

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  Ain Shams University

  History