Sandy Auditore Email & Phone Number

Reservation AgentAvi TravelVia Consolare Valeria 100 – Giardini Naxos - Messina www.avitravel.com• Reservation and deadlines with Hotels (FIT dept.)• Booking of means of transport (bus , ferry, private car )• Upload of reservations in the internal system• Handling of complaints• Feedback with Travel agenciesCustomer Care LeaderMohd – Mollura Home Design Strada Statale – Tremestieri-Messina www.mohd.it• Responsible of the Guest’s satisfaction• Quality controls• Complaints’ handling• Daily checks with store about shipping and deliveries statusCrew Leader / Duty ManagerMoxy London Excel by Marriott int.1014 Dockside Road , E16 2FQ – London , UK www.moxy-hotels.marriott.com• Guest relation and activities planner• Extreme attention to details and Guest ‘satisfaction• Focused on the respect of the brand’s standards• Public relations, complaints handling and problems solving• Organisation of the employees rota and duties• Ordering and administration accounting of F&BChief animatorCosta Crociere spa,Entertainment dept. Piazza Piccapietra ,48 -60121 Genova, Italy http://costacrociere.it▪ Guests relations▪ Organisation of main activities and organisation of the team ▪Guest satisfaction and quality controls▪Revenue oriented and sponsoring of main services▪Public relations and problem solving▪Staff training and mentoring for new employees▪Main introduction meetings with guestsAnimatorCosta Crociere spa,Entertainment dept. Piazza Piccapietra ,48 -60121 Genova, Italy http://costacrociere.it▪ Team work▪ Guest’s satisfaction and public relations ▪Product plan and revenue oriented ▪Introducing games for kidsBusiness or sector Customer care –entertainment- cruise staffAu Pair / Educare in AmericaAu pair in AmericaRiver Plaza , 9 West Broad Street , Stamford CT 06902-3788 –USA.http://costacrociere.it▪ Kids tutoring▪ Babysitting▪Recreational activities▪Foreign languages teachingLanguages spoken : English, French and Spanish

• 

  City Colleges Of Chicago-Harry S Truman College

  English Language And Literature, General