Ability to prioritize and pivot as business needs change ● Have working knowledge of each states rules and regulations as it pertains to state licenses, DEAs, prescriptive authority, and controlled substances ● Maintain confidentiality ● Collaborate with the Credentialing team and provide updates on licenses so practitioners can be credentialed with health plans ● Renew expiring licenses and certifications on behalf of and in cooperation with practitioners of select groups ● Own the end-to-end licensure process for practitioners; actively contributes in helping to meet and improve turnaround timelines for licensing ● Peer to peer reviews as assigned by immediate manager ● Available to cover other specialists when on leave ● Training of new employees when requested by manager ● Maintain communication with assigned providers and/or leadership regarding status of licensure

Register and check in patients, collect co-pays/balances as required, verify patient information is updated according to policy.

Correctly index and file documents from all branches.

Prepared customer orders, prepped freezers and supplies for next shift.

Scheduling appointments, scanning paperwork into EHR, boxing of medical records for storage, other duties as assigned

Scheduling: Prepare monthly schedules; assure clinic is open and fully staffed.Staff Management: Created job descriptions for CMA's and LPN's, scheduled and participated in interviews, responsible for all HR aspects, liaison between staff and Medical Director/Business Manager.Supply/Inventory and Equipment: Implemented inventory system particular to clinic including spreadsheet to track, ordering of all supplies and any service on clinic equipment, conducted cost comparisons to reduce costs.Front office duties: perform patient registration and other front office duties; verify daily balance sheets and deposits.Insurance/Billing: credentialing of all providers, providing all documentation for contracts with insurance companies, initiate and maintain all insurance contracts, work closely with billing company to resolve any issues, select accounts for collection review.Other duties as assigned or needed

Scheduling: Prepare monthly schedules; assure clinic is open and fully staffed.Staff Management: Created job descriptions for CMA's and LPN's, scheduled and participated in interviews, responsible for all HR aspects, liaison between staff and Medical Director/Business Manager.Supply/Inventory and Equipment: Implemented inventory system particular to clinic including spreadsheet to track, ordering of all supplies and any service on clinic equipment, conducted cost comparisons to reduce costs.Front office duties: perform patient registration and other front office duties; verify daily balance sheets and deposits.Insurance/Billing: credentialing of all providers, providing all documentation for contracts with insurance companies, initiate and maintain all insurance contracts, work closely with billing company to resolve any issues, select accounts for collection review.Other duties as assigned or needed

Responsible for reviewing all Emergency Department charts, reporting to Health agencies as needed, maintained staff files for current licensure, competencies and monthly safety compliance, maintained monthly budget and patient reports for review by both Department Director and Medical Director. Attended several monthly meetings ensuring accurate minutes were taken.

Determined the priority of all emergency and non-emergency calls through direct line or 911 and maintained regular contact with emergency units to determine which units were available to respond in a timely manner.Maintained and released all medical equipment to Paramedic at beginning of shift. Verified the return of all equipment at end of shift; coordinated drivers for State medical transportation on a daily basis.