Sandy Bohrer Email & Phone Number

Mendota Heights, Minnesota, United States

Cash Processor for all incoming customer payments via ACH pay and credit card allocations formerly using Asset system of record with timely disposal. Offered solutions for 900+ branch customers with a positive customer service culture that extends beyond expectations, exemplifying the main goal of taking care of the customer “first” approach; offering superb support, service, product knowledge and helping operations run smoothly. Excellent customer service; promoting: professional, positive, responsive, thorough customer relations to branch customers and their teams: GM, Territory Ops, Reps and Equipment teams, collaborating efforts to secure cash allocations working internally with FSS regional team in a highly efficient manner, with offering continuous process improvements.

Inver Grove Heights, Minnesota, United States

Independent Team Leader contributing to a team environment, using excellent communication skills, persuasively, both oral and written. Knowledgeable in various dental practice management software programs as well as familiar with digital X-ray imaging software. Responsible for the software conversion and implementation process upon merging of dental practices. Working with internal staff to ensure smooth transitions of systems, software-set-up, over-all program functioning. Training of dental products, equipment, technology related software.

West St Paul, Minnesota, United States

Worked closely with dentist or corporate office to ensure the dental office was run according to mission, value, and goals of the overall philosophy; managing and leading the office-support staff, covering goals, concerns, and new ideas for overall team organization, and day-to-day operational activities. Overseen office administration, staffing, and training. The 'Go-To' person for making decisions and resolving issues, particularly regarding office protocols, materials, procedures, software, billing and scheduling. Focused on efficiency measures designed to increase clinical profits, yet maintaining high quality of care standards. Identifying inefficiencies, with constant staff input to create a more efficient work-flow. Benefits management and interacting with Dental Network Professional providers to ensure accurate and timely payment of monthly compensation; serving as a resource for dental claims and customer service issues.

Associate'S Degree, Dental Assisting/Assistant

Legal Administrative Assistant/Secretary