Consumer & Customer Insights, including:Insight & Research Program Development Maintaining and developing a research program, including customer/consumer advocacy & satisfaction, brand sentiment and brand health. Product Development & Business Improvement Provide insight to help drive digital innovation and new product development opportunities for business growth and improvement. User Testing - UX / UI testingMarketing InsightsWork with the marketing team, to provide… Show more Consumer & Customer Insights, including:Insight & Research Program Development Maintaining and developing a research program, including customer/consumer advocacy & satisfaction, brand sentiment and brand health. Product Development & Business Improvement Provide insight to help drive digital innovation and new product development opportunities for business growth and improvement. User Testing - UX / UI testingMarketing InsightsWork with the marketing team, to provide data and insight on consumers, to refine marketing messages, and effectively target the desired audience. Commercial Support Develop insight-led material to help sales staff to deliver timely ad-hoc insights to support client pitches and negotiationsEstablished and Managed Online CommunityBuild and develop an online community of NZ SMEs (Vision Critical platform) to produce agile insights to drive NPD and aide business decisions.Ad-hoc Brand strategy research for clients Show less

Media Trend ResearchMedia Sales InsightsAudience Measurement and ReportingUse of Nielsen CMI, Online Ratings, Market Intelligence, TV Ratings. TNS Radios. ComScore. Hitwise. GfK Probe. SMI.

Supporting end to end production of remuneration surveys from assisting clients with survey submissions to producing and interpreting final resultsReviewing data samples to ensure accuracy and reliability of data Troubleshooting for clientsAnalysis and reporting for consulting team as requiredProject Managing and contributing to efficiency of on-going survey related processes, database and online tools.

Playwright - Mumbai Monologues, Agaram Wish You Were Here, The Pitch & 377 Auckland Pride Festival 2014.

Worked full time for the better part of 3 years with TNS, managing and coordinating market research projects, qualitative and quantitative, from start to finish.Responsibilities:• Specialist Qualitative Project Manager –coordinating all aspects of any qualitative project, from managing fieldwork suppliers to assisting with the final reports.• Project managing quantitative research on an ad hoc basis –overseeing fieldwork, assisting senior team members with analysis and… Show more Worked full time for the better part of 3 years with TNS, managing and coordinating market research projects, qualitative and quantitative, from start to finish.Responsibilities:• Specialist Qualitative Project Manager –coordinating all aspects of any qualitative project, from managing fieldwork suppliers to assisting with the final reports.• Project managing quantitative research on an ad hoc basis –overseeing fieldwork, assisting senior team members with analysis and deliverables• Office Manager/Receptionist –Administrative support as required by the office, including dealing with suppliers related to research and otherwise. Show less

• Creating and implementing a marketing strategy specifically designed for market expansion • Designing and implementing strategies in social media and marketing• Updating databases with potential client information • General administrative duties

Club Indya was a student body in University of Auckland providing a platform for the Indian youth to network. Responsibilities:• Planning events and co-ordinating activities• Implementing marketing strategies • Organising venues and times• Setting deadlines and following up on the design team, treasurers and the secretary for communication• Organised successful membership drive enrolled over 200 members in the first round

• Handling customer queries by phone and e-mail • Attending to inbound calls for Holiday Stops• Entering data into internal systems • General administrative duties

• Meeting deadlines for weekly and monthly payment processing• Communicated with clients and their suppliers by telephone and e-mail • Gained working knowledge of basic MYOB• Data entry, filing