Sandy Deo Email and Phone Number

BSL / English interpreting

 Management of Midlands Regional compliance across 11 offices Successful implementation of new compliance processes  Support and management of contract audits with NHS, GPS and local authorities in order to improve external compliance audit results Understanding and communication of legislation relevant to the recruitment sector including the Agency Worker Regulations and the Equality Act amongst others Delivery of compliance, systems and audit training in line with… Show more  Management of Midlands Regional compliance across 11 offices Successful implementation of new compliance processes  Support and management of contract audits with NHS, GPS and local authorities in order to improve external compliance audit results Understanding and communication of legislation relevant to the recruitment sector including the Agency Worker Regulations and the Equality Act amongst others Delivery of compliance, systems and audit training in line with ISO:9001 requirements Show less

 Successful set up of new compliance database system; research into functionality, working with clients and ensuring internal compliance with contractual terms and relevant legislation Successful ongoing maintenance of existing compliance database system Building strong working relationships with managers throughout the business Main point of contact within the business for all compliance database issues Delivering systems training and support  Development of knowledge… Show more  Successful set up of new compliance database system; research into functionality, working with clients and ensuring internal compliance with contractual terms and relevant legislation Successful ongoing maintenance of existing compliance database system Building strong working relationships with managers throughout the business Main point of contact within the business for all compliance database issues Delivering systems training and support  Development of knowledge – in regards to legislation and operational requirements along with client contracts Management and regular maintenance of compliance databases Configuration of changes, meeting demands of the business and any changes in legislation and/or client supply contracts Troubleshoot and develop strategies to help and support the compliance function across the business Liaison with national and regional operations management across the company Support staff in compliance and operational issues, providing coaching where required Effective delivery of other ad hoc projects as required within tight deadlines Delivery of the ISO 9001/2000 internal operations audit programme, ensuring all offices comply with relevant legislation and operational procedures Identify areas of issue, effective communication of these to managers across the business, offering proactive solutions Production of concise, clear and accurate written reports, distributed to management and offices, ensuring action points raised at audit are completed in line with deadlines set  Agree and monitor action plans for improvement with offices and management Show less

 First auditor to be recruited for social care Implemented new compliance requirements and managed expectations Developed strong effectively managed relationships with sales managers to change opinion about compliance Contributed to development of strategies to help and support the business in all areas of candidate management Organised and delivered specific compliance training to the social care business and other auditors  Implemented new Audit function and… Show more  First auditor to be recruited for social care Implemented new compliance requirements and managed expectations Developed strong effectively managed relationships with sales managers to change opinion about compliance Contributed to development of strategies to help and support the business in all areas of candidate management Organised and delivered specific compliance training to the social care business and other auditors  Implemented new Audit function and processes necessary for effective productivity Representative of compliance function; providing information and support on all areas of clearance and applicant processes to candidates, consultants and the rest of the business Acted as main point of contact for the compliance function across the social care business  Responsible for all full file reviews of all candidates prior to authorisation Conducted compliance audits of third party suppliers in accordance with vetting requirements specified in third party agreements Show less