Sandy Dray Email & Phone Number

Swindon, England, United Kingdom

Newbury

I work in a team of 4 within a staff restaurant for around 120+ employees. Preparation of food including breakfasts, deli & salad bar & hot meals for lunchtime service. As Front of House Supervisor I ensure that the client needs are met fully whether for Hospitality bookings or making sure they receive the best service at all times. Ensuring the restaurant & kitchen area are kept clean. Serving at lunchtime offering a warm & friendly smile with excellent customer service. I am currently studying for NVQ Level 2 Commis Chef

Woolhampon, Nr Newbury

Involved in all aspects of the kitchen duties from pot washing, food preparation, placing daily orders, to menu design & cooking meals from fresh ingredients. Understanding of food allergens & special dietary requirements. Providing a Front of House Service to two dining rooms, interacting with guests and the monks.

Newbury

Provide support, advice and assistance to residents in relation to issues concerning their tenancies, contribute to the lettings process of empty properties, and resolve issues with rent queries and anti social behaviours incidents. Focused Housing Management service, conduct regular scheme inspections to ensure internal/external areas are maintained to high standard & comply with H&S. Work closely with support services to ensure that older and vulnerable residents are able to maximise their independence to maintain their tenancy.Reason for Leaving – Secondment position came to an end

Newbury

Taking calls via the alarm system anything from door entry, false alarm or an emergency call which followed with a telephone call to the appropriate emergency service for further assistance, relaying clear & accurate information at all times, giving reassurance, further instructions to the client. An on-call responder 24/7 & attend call-outs to reset fire panels in sheltered schemes, welfare checks for vulnerable clients & attend to alarm breakdowns. I dealt with telephone calls from tenants with rent & housing queries, customer complaints & trained staff how to use the complaint procedure system. Dealing with out-of-hours maintenance calls which involved prioritising the level of service required to raise work orders accordingly.Reason for Leaving – Secondment

Reading & Newbury

Providing a Pharmacy Service to three community hospitals within West Berkshire, duties included dispensing of inpatients, discharge & outpatient prescriptions. Ordering of ward stock, invoice & financial reporting, ensuring a audit trail was in place at all times. Medical Information advice to nurses & healthcare professionals including drug interactions, dosages to be administrated.