Sandy Ebrahim Email & Phone Number

Minnesota, United States

• Pull merchandise to set-up visual representations using the online planner to appeal to our customer base.• Maintain and present visual displays in a compelling and exciting manner according to company directives.• Prepare and review operational reports and schedules to ensure accuracy and efficiency within the company.• Understand customer preferences and judgment when deviating from directives to appeal to specific customer base.• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.

Greater Minneapolis-St. Paul Area

• Motivated higher ticket sales with incentives, reward-based programs, and positive reinforcement of good sales practices.• Implemented procedures to ensure all aspects of operations fully contributed to a pleasant experience for customers.• Handled customer disputes and employee conflict by creating solutions that ensured positive outcomes from all parties.• Monitored sales figures against forecasts, analyzed & interpreted trends & capitalized on data to maximize sales & profit.

Greater Minneapolis-St. Paul Area

• Structured an efficient call back strategy to drive productivity levels and build strong customer relations.• Maintained the hierarchical structure and security of network databases to ensure the integrity of financial data.• Properly directed inbound call flow while flourishing in a high volume fast paced environment.• Analyzed customers financial situation and offered solutions to ensure repayment of debt.

Minneapolis, Minnesota

• Oversee the team while unloading the truck, to make sure the product is out on time and in the right place. • Provide the team with ongoing feedback and making sure I am available for the team.• Manage the jcp.com inventory and place them in the proper areas for easy accesses.

• Oversaw different categories of website products and help coordinate inventory with marketing campaigns.• Planned and direct staffing, training, and performance evaluations to develop and control sales and service programs.• Troubleshoot database through Excel using programs such as Prism and Inventory Tracking Application.• Determined price schedules and discount rates for company products by forecasting and trend analysis.

Crystal Court

• Responsible for driving results and enhancing the customer experience. • Assists in cashiering, fitting room support and store recovery, as well as merchandise presentations throughout the store. • Engages with customers and assess customer needs to ensure appropriate service is provided.