Customer Service Advocate Responsibilities: Initiates Customer services helping, assisting and ascertaining performance problems and services requested; verifying personal information , ordering medication , reaching out to pharmacy’s insurance company and doctors offices and verifying security information and service contract coverage; developing estimates; creating tasks and stop order forms ; maintaining customer rapport and records. Skills are answering phones, multiple lines. Filing and record keeping, customer service. Multitasking in a work environment. Familiar with Microsoft office, scheduling, human resource, payroll, cash handling, accelerated learner, adapt to environment quickly. I enjoy servicing and assisting my customers to their satisfaction.