Over 12 years of experience in volunteer and people management, recruitment, training and development, program management, and leadership and team management. Experience leading, implementing and evaluating day-to-day volunteer and people operations and ensuring community engagement. Skilled in multiple systems and customer relationship management (CRM) tools to include Salesforce and Digital Cheetah. Experienced in social media management, data analytics, and strategic planning and execution. Excellent communication skills. Proficient in Microsoft Office. Extremely results oriented. 𝐌𝐲 𝐂𝐨𝐫𝐞 𝐕𝐚𝐥𝐮𝐞𝐬: 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧, 𝐓𝐫𝐚𝐧𝐬𝐩𝐚𝐫𝐞𝐧𝐜𝐲, 𝐓𝐞𝐚𝐦𝐰𝐨𝐫𝐤, 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞, 𝐚𝐧𝐝 𝐆𝐫𝐚𝐭𝐢𝐭𝐮𝐝𝐞.𝐌𝐲 𝐂𝐥𝐢𝐟𝐭𝐨𝐧 𝐒𝐭𝐫𝐞𝐧𝐠𝐭𝐡𝐬: 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐫, 𝐌𝐚𝐱𝐢𝐦𝐢𝐳𝐞𝐫, 𝐏𝐨𝐬𝐢𝐭𝐢𝐯𝐢𝐭𝐲, 𝐀𝐜𝐭𝐢𝐯𝐚𝐭𝐨𝐫, 𝐂𝐨𝐦𝐦𝐚𝐧𝐝.I have the proven ability to manage the following aspects of a nonprofit organization:◆Daily operations and engagement of target community◆Planning and logistics of programs ◆Creating accounting ledgers and maximizing a budget ◆Supervising and supporting a team of staff◆Managing volunteer recruitment, involvement, and recognition◆Fostering strong donor relationships◆Proficiently using software such as Digital Cheetah and SalesforceI am driven by understanding that volunteers and donors are the fuel of any nonprofit organization and it is through their time, effort, and willingness to give, that organizations are able to achieve excellence. I strive to always recognize their unique strengths and passions to create an inclusive and empowered team that thrives on communication and transparency. I love opportunities to collaborate and share best practices with others while exploring opportunities that can make me a stronger leader and teammate.