Sandy F. Email & Phone Number

Singapore

Singapore

• Responsibilities:
• Orchestrated the implementation and management of all Infrastructure technologies encompassing data centre, network and server services, service monitoring, end-user support, end-point management, and IT security.
• Collaborated closely with Sodexo HQ teams to deploy group IT infrastructure and IT security standards and procedures across the APMEA region, spanning 17 countries.
• Spearheaded the IT Infrastructure Shared Services team in India and supervised the IT Support team in Singapore and Malaysia.
• Cultivated and nurtured key relationships with various business heads and the Global IT Leadership team, ensuring seamless alignment and delivery of services to meet business needs.

Singapore

• Responsibilities:
• Oversaw and managed all technology operations and infrastructure projects for the APAC region, aligning technology initiatives with the company's mission.
• Provided strategic leadership in the development and implementation of information technology initiatives to maximize value and ensure reliability and high performance of IT infrastructure and systems.
• Controlled the annual operating and capital expenditure budget for IT, managing the portfolio of technology assets and services.
• Ensured compliance of all upgraded and new systems with PCI DSS Security Standard and the Company’s Security and Compliance policies.

Singapore

• Responsibilities:
• Reviewed and optimized project implementation processes to enhance efficiency and standards.
• Provided supervision and direction for six technical direct reports on support and project activities.
• Maintained high availability of network infrastructure operations across 25 remote sites in Asia, including malls, offices, and construction sites.

Singapore

Responsibilities:- Ensure high network, system and data availability and integrity through preventive maintenance and upgrades- Monitor network performance and provide reports to stakeholders- Conduct Request for Proposal (RFP) for a digital telephony solution for Singapore office- Manage the procurement, contracts and license/subscription renewals for all.

Singapore

• Responsibilities:
• Responsible for daily workflow and assignment of support issues and tickets, management of critical incident and escalation
• Coordinated projects for site setups, including defining scope, managing milestones, and maintaining strong relationships with all stakeholders
• Manage all IT procurement requests in Singapore

Singapore

• Responsibilities:
• Collaborated with business stakeholders to determine their need and devise appropriate software and hardware solutions
• Draft the Scope of Works and Investment proposal for Stakeholder's approval for site setup
• Build and maintain the company's network infrastructure, ensuring high availability
• Provide outstanding helpdesk service and support to customers

Bachelor Of Information Technology, Information Technology

Diploma In Electronic, Communication And Computers, Information Technology