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Seasoned professional with 28+ years executive assistant experience. Excellent organization, planning, and communication skills (verbal/written). Hardworking, highly motivated, with strong attention to detail. Competent editor / proof-reader, intuitive, pro-active, and responsible to successfully manage complex projects to meet or exceed timelines. Adept at developing and implementing procedural efficiencies and processes to achieve organizational objectives. Highly confidential, mentor, and successful event planner. Leaders have said: She is a calm in the storm; in matters of confidentiality – she is a vault; her kindness is rivaled only by her work ethic; exceptional liaison (inside/outside of the organization); helped me be a better leader; role model for caring, accountability, and being an exceptional team player; loves learning; strong desire to get things right; a joy to work with, she is responsible for the success of my business, I believe it would have gone under without her; She repaired the weak aspects of my business and helped my bottom line dramatically increase; she is a breath of fresh air that has left its gentle imprint upon all who have worked with her… Proficient in Microsoft Applications: Windows, Word, Excel, Power Point, Outlook, Exchange, Teams. Additional business applications: Concur, Salesforce, Ariba, GXRS, Adobe, and internet proficient. Knowledgeable of QuickBooks, Kronos, Word Perfect, Lotus, Harvard Graphics, and Quicken. Familiar with Microsoft Publisher, InDesign, and Aldus Page Maker.
Johnson & Johnson Human Performance Institute
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Delivery And Content CoordinatorJohnson & Johnson Human Performance Institute Nov 2006 - PresentOrlando, FloridaExecutive Assistant: (over 14-year tenure provided executive support to VP of HPI Strategy & Delivery/Global Head; Senior Director – Global Commercial Head; Executive Director – Premier Executive Leadership; HPI General Manager; VP of Sales; Executive Director of Sales; Executive Director of Marketing; Co-Founder, VP of Applied Science and Performance Training Jim Loehr; and Co-Founder Jack Groppel) Provide executive support (i.e., pro-active scheduling, travel, expense reports, organize and facilitate corporate events, gather data and prepare management reports, extensive meeting minutes, and more) Assisted in research, typing, design and layout for Co-Founder Jim Loehr’s “Leading With Character” book; prepared PowerPoint presentations for Dr. Loehr’s numerous onsite and offsite training events. Assisted as campus ambassador for former facility and for facility relocation, and culture building events Created an extensive company staff onboarding document Assisted in onboarding new Sales associates Directly responsible to plan and facilitate Co-Founder’s 25th Anniversary celebration, retirement celebration for Co-founder Dr. Jim Loehr, retirement celebration for Co-founder Dr. Jack Groppel, and planned numerous holiday and team-building events, and assisted in planning and delivery of grand opening for new HPI facility. Member Women’s Leadership Initiatives (WLI); developed and delivered PowerPoint presentation “The Art of Leading Yourself” Delivered a well-received speech “Small Beginnings” at corporate event “One J&J” Was member of Boar Busters, Culture Creators, & Credo team – corporate well-being and cultural team-building groups, planned employee and community events Directed and produced an well received holiday video as a team-building event NATIONAL ACCOUNT ADMINISTRATOR: Facilitated logistics for hundreds of speaking engagements (i.e., contracts, presentations, shipping, & final billing) contributed to thousands of lives touched
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Director Of OperationsKent Chase Golf Academy Aug 2004 - Apr 2006Phoenix, Arizona Area• Provided complete assessment of company operations (financial, staff, and files) and implemented vital changes to restore order, increase revenue (worked old a/r, enforced new fee schedule, marketed academy), • Restored/established good relations with clients, business partners, and vendors • Developed, implemented, and enforced new office policies and procedures• Performed various aspects of human resource management - screening applicants (subcontractors, and administration staff), hiring, training, payroll, maintaining employee records, perform terminations, etc. • Managed 8 subcontractors, 5 direct employees, and 3 volunteers• Represented PGA Director of Instruction at weekly management meeting• Established agenda and hosted biweekly instructor meeting • Promoted sales and marketing of academy; coordinated trade show at Phoenix Golf Expo
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Executive Secretary IiUniversity Of Pittsburgh Medical Center (Upmc) 1989 - 2004Greater Pittsburgh AreaOver my 15 year tenure, I worked for the following UPMC Subsidiaries:(University of Pittsburgh Physicians)• Provided clerical support to Senior Director of Patient Business Services, Associate Director, and supported Vice President of Finance when needed• Performed all aspects of senior secretarial duties; trained/managed three clerical personnel, designed presentations, developed and produced monthly newsletter, proofed correspondence, coordinated meetings/events, scheduled appointment/flights, performed project follow-up to ensure director’s requests were carried out, prepared meeting materials/minutes, responded/resolved staff, vendor, and general public inquiries(University Radiologists/SRT Radiologists, PC)• Provided secretarial support to Director of Patient Business Services • Trained personnel regarding proper billing and follow-up procedures for PA Medical Assistance, Institutional billing, and State Programs• Reviewed aged trial balance reports to insure maximum reimbursement by PA Medicaid(Professional Billing Concepts, Inc./Professional Billing Systems)• Performed all aspects of secretarial duties for marketing and billing managers• Assisted in the development of marketing literature and brochures, created numerous charts, grafts, and "special needs" forms• Billed PA Medical Assistance, State Programs, and Institutional account claims for a large Radiology client (SRT Radiologists, P.C.)• Secretarial support for General Manager
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Accounting ClerkUniversity Surgical Associates Mar 1987 - Jul 1989Oakland, PaStarted my tenure as a file clerk responsible to organize, file, and maintain highly confidential surgical operative reports. Was promoted to accounting clerk.
Sandy Friedrich Skills
Sandy Friedrich Education Details
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2004 Associate In Science (Administrative Office Professional) -
2003 Office Technology Professional
Frequently Asked Questions about Sandy Friedrich
What company does Sandy Friedrich work for?
Sandy Friedrich works for Johnson & Johnson Human Performance Institute
What is Sandy Friedrich's role at the current company?
Sandy Friedrich's current role is Delivery and Content Coordinator.
What is Sandy Friedrich's email address?
Sandy Friedrich's email address is sf****@****ute.com
What is Sandy Friedrich's direct phone number?
Sandy Friedrich's direct phone number is +140772*****
What schools did Sandy Friedrich attend?
Sandy Friedrich attended Community College Of Allegheny County, Community College Of Allegheny County.
What skills is Sandy Friedrich known for?
Sandy Friedrich has skills like Training, Human Resources, Management, Program Management, Team Building, Coaching, Outlook, Microsoft Excel, Public Speaking, Marketing, Recruiting, Invoicing.
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