Operations Consultant
Current• Provides ongoing training, mentoring and skills development to assigned VPO’s.• Provides guidance regarding VPO relationships with key administrators and providers, and recommends strategies for managing challenges and conflicts.• Participates in monthly financial analysis of Key Indicators, and assists team in identifying factors behind both positive and negative EBITDA trends, providing suggested solutions to impact projections.• Reviews contractual commitments, and provides input on provider staffing, budgetary compliance and other contractual performance expectations. • Reviews Tableau, Team Works, OSO, and other informative reports and alerts Dyad Team of potential challenges that could impact Team Health or Client relationships.• Advises Dyad Team on regional market strategies for incoming new business opportunities, and integration into existing team.• Assists Dyad team with new start-ups and development of any new leaders.• Participates in regional FMD/AFMD/DYAD meetings to keep up to date on client strategies and directives, supports the Dyad Team’s initiatives and action plans to achieve compliance with client goals.• Participates in budget development, and provides recommendations for provider staffing, physician productivity, rate increases, volume and growth projections, and other factors as needed.• Advises and assists VPO in the resolution of client-based problems. This includes challenges relating to physician complaints, financial issues, MD documentation, operational, recruiting, and HR issues etc.• Obtains feedback from RMD and Senior Leaders on VPO development needs, and designs strategies around education and training.• Shares Best Practice resources with group leadership, for use with other Dyad teams.• Reports significant barriers and challenges affecting contract stability, to Senior Leadership Team.• Serves as a resource for internal questions requiring history or experience.