Sandy Hamilton Pg Dip Email & Phone Number

An ambitious, outgoing and multi-skilled Senior Prison manager who combines an impressive portfolio of technical, managerial and people skills with an appetite for challenging work and personal accomplishment which includes a self funding Post Graduate Education in Safety & Risk Management with The University of Strathclyde. Self-motivated, resourceful and capable of working to demanding standards, targets and deadlines. A supportive and productive team player/leader with excellent interpersonal and communication skills and the confidence, credibility and diplomacy to influence others. Consistently demonstrates loyalty, reliability and the highest standards • Leading, coaching and motivating staff• Communicating ideas and information with clarity and fluency, verbally and in writing• Accomplished listening, negotiating and influencing skills• Managing challenging behaviour, crisis intervention and management, conflict de-escalation and conciliatory skills• Staff management, performance monitoring, training development• Extensive experience of working in challenging and hostile environments• Strong planning and organisational skills – good eye for detail• Communicating ideas and information with clarity and fluency, verbally and in writing• Excellent analytical, problem solving and troubleshooting skills• Crisis management – calm, controlled and focused under pressure• Relationship management skills Routinely required to respond to rapidly-changing priorities, a demanding workload and targets, whilst remaining task-focused and supportive• Ensuring compliance with SPS Health & Safety Policies• Monitoring the performance of the area against Establishment key performance indicators• Ensuring that appropriate training needs are met for staff through Coaching, Guidance and support• Resolving Staff conflict & grievances as appropriate