Bivarus is the response to frustration among healthcare professionals with current patient satisfaction tools and their inherent lack of scientific precision and actionable findings. We have created a truly revolutionary, Bayesian based platform to generate precise findings around the patient experience and, importantly, to provide sound data around key aspects of care to drive on the ground intervention for positive change. We believe Bivarus will be the catalyst to propel healthcare into a 21st century mindset—one where patients are central to the dialogue and their scientifically validated feedback guides us away from the limitations of mere benchmarking and scoring to sound decision making through truly listening and honoring the voices of those whom healthcare serves.