As a Client Success Manager, Major Markets, I partner with clients to help diagnose business needs, identify skill gaps and align FranklinCovey solutions that will meet their strategic initiatives, goals and competencies while guiding them through best practices and program implementation.

As an Implementation Strategist for the FranklinCovey Federal & State/Local Government clients, I partner with government clients as a SME and trusted advisor and help align development goals to content and implementation strategies. I advise on best practices in building collective behavior change & engagement with the Impact Platform, and anything that will best achieve client's overall training and leadership development goals. As the IS Government Lead and IS liaison, I share feedback and revise resources for the government team, and coordinate internal and external implementation tools, resources and processes that will best meet the needs of our FED/GOV clients.

As an Implementation Consultant for FranklinCovey, we partner with clients to help work thru best practices and implementation strategies that will best achieve client's overall training and leadership development goals. FranklinCovey helps organizations achieve lasting behavioral change in seven crucial areas: leadership, execution, productivity, trust, sales performance, customer loyalty, and education.

Advise and partner with corporate and Federal clients to guide in the best training solutions that will meet their organizational development goals. Learning solutions include Onsite and Live Online instructor-led training, Live Online subscriptions and blended learning in the areas of leadership, management, and professional development; customer service, presentation and people skills solutions.

The Training Associates (TTA) has been the largest provider of training talent and solutions since 1994. With access to over 25,000 skilled consultants in adult learning, we focus on quality training services that include facilitation, instructional design, content development, learning strategy, LMS and eLearning projects, along with off-the-shelf content and administrative services. Importantly, we accomplish this without the fixed overhead associated with a large training staff, or the delays, risks, and administrative burdens associated with recruiting training contractors directly. My focus is to partner with organizations to help them identify their best solution, to achieve their talent and development goals with the highest quality, which will help generate greater productivity and efficiency while saving against their budget. Since our services provide fully qualified learning and development talent for all technologies and business skills,we can help with training delivery in all learning modalities (ILT, VILT, eLearning, etc.).Most recent training trends I've seen over the past year include: learning strategist consulting, proprietary T3 training and delivery, instructional design/eLearning development, LMS conversion projects, and onsite training.

As an Inside Business Partner, I work mostly with New England Clients to determine the best solution to meet their on-going training & development goals. I am also responsible for inside sales, regional events and overseeing the regional marketing calendar. FranklinCovey is the world leader in helping organizations achieve results that require lasting changes in human behavior. Building on Stephen's "7 Habits of Highly Effective People" and Stephen and Hyrum's foundational work in leadership and productivity, FranklinCovey's deep expertise now extends to helping organizations and individuals achieve lasting behavioral change in seven crucial areas: leadership, execution, productivity, trust, sales performance, customer loyalty, and education.

New Horizons is the world’s largest IT training organization and Microsoft Gold partner with over 300 locations and in 70+ countries. New Horizons helps organizations and individuals update their technical skills and certifications so they can be more productive in their everyday responsibilities.

Met monthly goals and was #1 at 118% to goal in 2008. Managed and grew strategic accounts through strong relationship building and customer service.Focused on solution selling and new business development by partnering with clients to sell consulting, OD and Leadership Development workshops, on-sites and customized programs. Mentored new sales employees to exceed expectations.

Inside Sales-worked with career changers to identify the right retraining certificate programs for dislocated workers.-Team leader for Inside Sales team and one of the top 3 in sales for several years.-Sold IT training and certification programs, Management Development, and Project Management training.

Managed all Marketing materials and events for Computer Career Programs.