Sandy Howe Email & Phone Number

Dallas, Texas

• Sell the Adolphus experience for weddings and local corporate events by giving compelling site tours, using genuine sales techniques and demonstrating strong knowledge of food, beverage and general trends within the.
• Increase total department sales and profitability through the solicitation and maintenance of local planners and vendors.
• Maintain monthly and quarterly sales quota.
• Plan and develop meetings and events according to each client's vision.
• Communicate all client specifications to the appropriate operational departments.
• Verify that all meeting and event details are implemented and executed as planned.

Dallas, Texas

• Responsible for soliciting and responding to companies, organizations and social planners to sell and detail social and corporate events.
• Managed customer relationships by responding to inquiries, meeting with and entertaining clients, conducting property tours, promoting facilities and services and drafting contracts.
• Created custom menus for clients and detailed each event by providing up-sell opportunities and relaying the vision of the program from the client to the service staff of the hotel.
• Provided direction and supervision of meeting and/or catering logistics to catering staff.
• Forecasted revenue month to month.

Plano, TX

• Responsible for the sale and management of group room blocks and meeting space inventory for full and select service Marriott hotels in Dallas, Austin, Houston and San Antonio.
• Received the 2014 Rookie of the Year Award.
• Worked with extensive knowledge of each property to negotiate and maximize revenue and create customer loyalty across brands including full-service Marriott, JW Marriott, Gaylord Hotels, Renaissance Hotels, Residence.
• Built successful relationships with National Group Sales, Area Sales and individual hotel event staff to best meet the customer’s needs.
• Member of the Spirit to Serve South Central committee where I headed up the planning of various service outings.

Westlake, TX

• Assisted the Catering Sales Executive and Events Team with bringing in social events and meetings and creating signature events for clients.
• Managed opportunities as the primary lead catcher and ensured correct information and details were entered in CI/TY.
• Drafted detailed proposals and contracts for potential events and meetings to be held at the hotel.
• Created reservations for special clients and groups in MARSHA and order special amenities for any VIP.
• Managed the Marriott Rewards points for Marriott Rewarding Events and verified any discrepancies with contacts.
• Paid invoices for the office and updated PaymentNet with correct department splits, submitting reports to accounting.

Columbia, South Carolina

• Planed social events for fraternal bonding including outings, intramural sports, campus activities, and trips.
• Organized activities for over 100 attendees by using social networking and group emails to contact and arrange details.
• Contacted venues and caterers to set up successful formal and casual events for a variety of students to enjoy and remember.
• Qualifier for the Alpha Kappa Psi All Academic Team.

Grapevine, TX

• Interned under Executive Staff and Managers in a rotational position between the Front Desk, Concierge Desk, Pool Concierge area, and Executive Office.
• Developed professional office skills as an Administrative Assistant for the Executive Office.
• Satisfied guest needs at front desk by effective and efficient methods of registration and marketed available suites.
• Provided suggestions for restaurants and entertainment in the Grapevine and Dallas/Fort Worth area and promoted cabanas.

Columbia, South Carolina Area

• Headed up projects to promote and run events before and during the ten-day festival including the Indie Grits Kickoff Party, Indie Film Festival, various concerts, CCA Columbia Art Open Studios, Slow Food Sustainable.
• Distributed posters, handouts, and promotional materials for the festival and furthered relationships with local businesses.
• Managed volunteers at events and ensured correct setup and takedown of all tables and promotional materials.
• Created and set up décor for various events in the festival including artsy arrangements and lighting of venue spaces.

Columbia, South Carolina

• Assisted in providing services of social media, public relations, marketing, advertising, brand management, project management, budget development, signature events logistics, festival planning, vendor recruitment, and.
• Promoted events and business for clients by building relationships with local businesses throughout the community.
• Created media exposure for Motor Supply Company Bistro’s sustainable cuisine and green business practices.
• Acted as a liaison between clients and news stations for televised and radio interviews.
• Assisted in venue booking, scheduling events, event planning, and public relations for events.

• Greeted guests, verified credit for payment method, performed registration, posted charges to guest accounts, attended to any issues, and presented an accurate balance at departure.
• Marketed available suites and became the top suite up-sell agent out of over 30 agents.
• Solved guest issues by effective and efficient methods.
• Chosen to help train new hires in systems and hotel policies and procedures.
• Acquired guest service skills in the resort industry.

Bachelor Of Science, Hospitality Management

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Education record

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