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Sandy Ibrahim is listed as Senior Technical Support at IQVIA based in Mclean, Virginia, United States. AeroLeads shows a matched LinkedIn profile for Sandy Ibrahim.
Sandy Ibrahim previously worked as Technical Systems Support Leader at Ims Health and Senior Quality Database Analyst at Quintilesims. Sandy Ibrahim holds Bachelor'S Degree, Business Administration And Management, General, B+ from The German University In Cairo.
Twelve years of multinational companies’ experience through which a strong customer relationship, problems solving and technical troubleshooting skills were built.Enthusiastic to provide the best customer experience in several field such as but not limited to marketing, business analysis, management, and customer support.
A career timeline built from the work history available for this profile.
Cairo, Egypt
- Fixed company’s dedicated marketing application, system problems & any incident that was disrupting the application service that business users depended on.- Handled and resolved customer complaints and provided advice and assistance.- Managed customers' accounts.- Managed successful relationships with customers by responding swiftly to inquiries and.
Egypt
- Ran daily quality report for data update requests.- Delegated database projects to be updated by operators.- Scanned random records to spot data violations (names, Specialties, addresses, allocation, phones).- Proposed new ways of data check, new quality standards.- Supported escalation in case of repetitive case of data violation (standard flaw.
- Entered data into a database.- Called customers and workplaces to check and update the data of their customers.- Fixed the database problems.- Monitored and optimizing the performance of the database.- Contacted database vendor for technical support.- Generated various reports from database.
Quick answers generated from the profile data available on this page.
Sandy Ibrahim is listed as Senior Technical Support at IQVIA.
Sandy Ibrahim is based in Mclean, Virginia, United States.
Sandy Ibrahim has worked for Ims Health, Quintilesims, and Cegedim Relationship Management.
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Sandy Ibrahim holds Bachelor'S Degree, Business Administration And Management, General, B+ from The German University In Cairo.
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