Assistant Manager
Act as a point of contact for all employee-related matters, including performance issues, conflicts, and grievances.- Address and resolve employee concerns in a fair and timely manner, maintaining a positive and productive work environment.- Implement and enforce company policies and procedures, ensuring compliance with employment laws and regulations.Training and Development:- Identify training needs within the retail division and develop training programs to enhance employee skills and knowledge.- Coordinate and deliver training sessions on topics such as customer service, product knowledge, and sales techniques.- Monitor and evaluate the effectiveness of training programs and make necessary adjustments as needed.Performance Management:- Develop and implement performance management systems to evaluate and recognize employee performance.- Conduct regular performance reviews and provide feedback and coaching to employees to improve performance.- Collaborate with store managers to set performance goals and develop performance improvement plans when necessary.Compensation and Benefits:- Collaborate with the HR team to design and administer competitive compensation and benefits packages for retail employees.- Ensure accurate and timely administration of payroll, including tracking hours worked, overtime, and leave.- Stay updated on market trends and industry standards to make recommendations for improvements to compensation and benefits programs.
