Sandy Leider Email & Phone Number

Dallas, Texas, United States

Senior executive responsible for overseeing the day-to-day operations. Developing and implementing operational policies and proceduresManaging and leading cross-functional teams to ensure efficient operationsAnalyzing and improving operational systems, processes and infrastructureEnsuring that customer requirements are met and exceededDeveloping and maintaining relationships with suppliers and partnersCollaborating with other executives to drive the overall strategic direction

Dallas/Fort Worth Area

Developing and implementing strategies for managed services deliveryLeading and managing a team of managed services professionalsEnsuring the quality of managed services delivery and customer satisfactionDeveloping and maintaining relationships with clients, partners, and vendorsEnsuring the managed services portfolio is aligned with client needs and industry trendsOverseeing the development and implementation of service level agreements (SLAs)Managing the budget for managed services and ensuring profitabilityStaying up-to-date on industry trends and advancements in managed servicesCollaborating with other departments to ensure seamless integration of managed services with other IT services.

Titusville

Managed a 204 unit apartment community; LIHTC. Maintain compliance with all tax credit requirements. Maintained no discrepancy audits for all six years. Rent collection, Accounts Receivable/Payable, Coordinate outside vendors. Handled all resident issues. Maintained community above and beyond Corporate standards. Maintain high occupancy with a low delinquency rate for an extended period of time. Managed all aspects of marketing for the property to continue to grow occupancy and resident retention. Leasing apartment homes.

Cocoa

Responsible for all service matters through completion and reimbursement from manufacture for services rendered to repair. Saved the company thousands of dollars annually.Assisted in the buying process of new floor merchandise, speaking with vendors and coordinating delivery times and back orders.Maintained all office records, bookkeeping, sales receipts and special order requests.Made all phone calls regarding delivery times for furniture nightly.Maintained relationships with over 40 manufactures on a consistent basis keeping up to date with orders, stock, service requests, reimbursements and new product.

Titusville

Retail sales in electronicsInventoryCustomer Relation SkillsHeld top 5 in Electronic sales each month.