Successfully manage daily bookkeeping tasks, ensuring compliance with accounting standards.Lead and motivate a diverse team, fostering a positive and collaborative work environment.Oversee day-to-day operations, optimizing workflow and collaborating with cross-functional teams.Serve as the primary point of contact for customer inquiries, ensuring high levels of satisfaction.Implement customer service strategies, resulting in improved overall customer experience.

Provide “paying and receiving” services to customers.Process deposits and envelopes received from cashier night depository.Process check re-orders and stop payment orders.Answer routine questions and telephone calls concerningcompany services; assist customers with questions/problems on accounts; promote business services all in a professional manner.Insure adequate control over monetary transactions by recording all transactions according to established procedures.Record and maintain cashiers balances daily.Complete and maintain all assigned records and reports in a current, accurate and confidential manner.Perform various administrative duties as assigned (i.e., process cash items daily, collect cash items as necessary, complete daily reports.Reconciliation of company accountsBilling of clients for house accountsInvoice and billingOnline banking transactions

Provide the following “paying and receiving” services to customers and other branch staff according to bank policies and procedures:Process deposits (i.e., DDA, Savings, commercial, Bankcard merchants, bond coupons). Process night deposit bags and envelopes received from night depository and other credits.Cash checks and travelers checks. Process withdrawal and bankcard advances and other transactions.Perform other customer service activities (i.e., sell; process official checks as approved; close checking and savings accounts as directed; process check re-orders and stop payment orders; answer routine questions and telephone calls concerning bank services; assist customers with questions/problems on accounts; promote bank services all in a professional manner).Insure adequate control over bank’s assets by recording all transactions according to established procedures (i.e., receives, verifies and re-straps currency from vault, prepares currency for transfer to vault, reports cash transactions greater than $10,000, maintains authorized currency levels and controls, and balances daily.Complete and maintain all assigned records and reports in a current, accurate and confidential manner.Comply with security policies and procedures.Approve checks as authorized and seek prior approval for all cashed checks in excess of approval limit.Provide quality on the job training to new tellers.Provide superior customer service.Provide information and guidance to customers regarding products and services.Master all assigned branch operations through training and selfstudy.Adhere to all bank policies and procedures relevant to the teller function as more fully described within the bank’s operations and procedures manual.Perform other related duties as assigned (i.e., process address changes for customers, and checks sent for collection, sell travelers checks, order supplies as needed, prepare mail, complete daily reports.)Assist other branch staff as directed.

Greeted customersProcessed payments for purchasesResponded to customer inquiriesReconciled daily transactionsMaintained inventory of ticket stockMaintained sufficient monetary change for customertransactionsStayed up to date with knowledge of all company rules andregulations along with regulations for where company waslocated.