Operate as the lead point of contact for any and all matters specific to customersDevelop a trusted adviser relationship with key accounts, customer stakeholders and executive sponsors. Ensure the timely and successful delivery of our solutions according to customer needs and objectives Communicate clearly the progress of monthly quarterly initiatives to internal and external stakeholder. Forecast and track key accounts metrics Identify and grow opportunities with territory and collaborate with sales teams and ensure growth attainmentAssist with high severity escalations as needed.Organize training classes and schedules with fore clients.

Customer Service and phone callsTelemarketer and Appointment SetterScheduled appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations, Contact private individuals by telephone for servicesMaintained call list, record names, addresses, phone numbers, and reactions prospects contactedDeliver prepared sales talks, reading from scripts that describe products and services, in order to persuade customer to purchase a product or service to make a donation,