Sandy Macdonald Email & Phone Number

United States

Westbrook, Maine, United States

Seasoned project management professional responsible for the timely and coordinated management of holding company and Bank -level projects. > Business Lines supported include Finance, Deposit and eServices, Risk, Cash Management, Commercial and Credit Administration> Creation and maintenance of all project documentation, including but not limited to the project initiation, scope, risk assessments, stakeholder impact and lessons learned> Scheduling and facilitation of all project meetings and workgroups > Preparation and presentation of all management reporting

Auburn Maine

Develop and maintain service delivery standards to ensure customer access to all deposit products and channels while mitigating risk of fraud or financial lossesCoordinate with Branch Administration, Commercial and Private Bank business lines in developing standardized operational policies and establishing customer service standards.Develop compliance monitoring program for Deposit Operations and Call Center Units to include periodic reporting to Senior Management and Board Audit/Risk Committees.

Auburn Maine

Development, scheduling and management of all continuing education courses including recruitment of trainers, preparation of contract and scheduling of classroom facilities.

Falmouth

Management and impelmentation of all corproate initiatives involving Retail Business Line including creation of educational documents and corporate communications.Managed team of Project Managers and Project Specialists who provided retail subject matter expertise on all corporate initiatives.

South Portland

Portland, Maine Area

Responsible for ensuring the operational integrity of all Maine branches from Kittery to Fort Kent including all audit and regulatory reviews.