Sandy Mcgraw Email & Phone Number

Colorado Springs, Colorado Area

The Program Director is responsible for the oversight, management and evaluation of all tutoring done by the Children’s Literacy Center. The Program Director responsibilities include but are not limited to:• Provides management and oversight of direct employees • Assesses the program needs and works with the Executive Director and Director of Education to set goals and plans• Develops and grows the program to include evaluating new tutoring locations• Working with Program Operations Manager and Tutor Recruitment Coordinator sets recruiting goals to obtain new tutors and students • Working with Program Operations and Site Coordinator Manager sets goals to achieve program assessment data results• Evaluates the effectiveness of the program by compiling statistical data and analysis• Ensures the program is delivered to the standards required by CLC • Determines and designates a budget for both the overall program and individual tutoring sites

Colorado Springs, Colorado Area

Assist with the management, strategy and planning of IT services at events as part of the IT Special Projects group. Works with IT Team to coordinate IT services for events, to include but not limited to: wired/wireless network requirements, voice/telephone requirements, printing requirements, computer equipment, audio visual needs and technology services as requested by customer. Provides first-tier Help Desk phone support to end users; coordinates budget and accounts tracking and management; coordinates software and equipment ordering for the organization; coordinates asset management; coordinates cell phone account management and billing analysis; develops training multimedia resources for end-users.

The essential functions of my job as Account Coordinator included providing logistical and on-site management for events being held at the Broadmoor Hotel on behalf of DMC clients. For each event, I was responsible for the coordination of vendor pricing, contract negotiation, organizing staff coverage, management of event expenditures to align with client budget guidelines, acted as liaison between the client(s) and the Broadmoor Hotel and coordinated air and ground transportation for clients arriving in both Denver and Colorado Springs. Post event and follow-up duties included handling client disputes and providing resolution with an overall goal of client satisfaction.

The essential functions of my job as IT Special Projects Event Planner includes providing on-site and remote project management and event support, creating online registration websites, budgetary analysis, including review and tracking of expenditures for three IT departments. I am responsible for the management of the wireless telecom purchases, billing and expenditures as well as the procurement and purchasing of technical supplies for the organization.

The essential functions of my job as Logistics Planner included providing logistical and on-site support for annual events held throughout the United States and internationally. These events were individually unique and ranged from a 10-participant/single-day workshop to multi-day, multi-session conferences with over 1000 in attendance. I was responsible for researching and procuring locations, negotiating contracts for hotel room blocks, arranging concessions, coordinating meeting spaces and coordinating food and beverage functions. Additional responsibilities included preparing pre and post-conference communications with field offices through web pages, intranet and mailings, providing a seamless and error-free registration process, tracking payments and providing follow-up for non-payments, implementing new technology to reduce staff cost, working within the budget guidelines and providing on-going vendor communications and follow-up