Sandy Mclaughlin
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Sandy Mclaughlin Email & Phone Number

Account order coordinator/order management at Aerotek/ Nestle at Aerotek/ Nestle
Location: Newcastle East, New South Wales, Australia 3 work roles 1 school
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Current company
Aerotek/ Nestle
Role
Account order coordinator/order management at Aerotek/ Nestle
Location
Newcastle East, New South Wales, Australia

Who is Sandy Mclaughlin? Overview

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Quick answer

Sandy Mclaughlin is listed as Account order coordinator/order management at Aerotek/ Nestle at Aerotek/ Nestle, based in Newcastle East, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Sandy Mclaughlin.

Sandy Mclaughlin previously worked as Account order coordinator/order management at Aerotek/ Nestle and Customer Service Representative at Alpine Access. Sandy Mclaughlin holds Diploma, 3.25 from Kelvin Park High School.

Profile bio

About Sandy Mclaughlin

I have worked in customer service my entire working life. The last 7 years are in a call center environment. I am a fast learner and prefer to be kept busy. I work well independently or in a group. I enjoy talking to people and assisting in any way possible. Finding a solution and keeping the customer advised on the issue is key to a good customer service experience. I am hard worker and look forward to becoming an asset to your customer service team.

Current workplace

Sandy Mclaughlin's current company

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Aerotek/ Nestle
Aerotek/ Nestle
Account order coordinator/order management at Aerotek/ Nestle
3 roles

Sandy Mclaughlin work experience

A career timeline built from the work history available for this profile.

Account Order Coordinator/Order Management

Current
Aerotek/ Nestle
  • Assist with customer concerns,placing orders, tracking orders via phone, email or fax
  • Inbound and outbound call center environment
  • Handle approximately 40-60 calls. email and fax customer inquiries per day
  • Set up customers with online ordering setup, placing orders and troubleshooting
  • Account Manager for Amazon and Providence Hospitals
  • SME on Hybris project - New Nestle Online Ordering Portal
Oct 2015 - Present

Customer Service Representative

Alpine Access

Bolder CO

  • Open new credit card fraud claims and gather appropriate intel from customers for claim processing
  • Receive approximately 60-80 inbound calls daily on a call queue at a minimum
  • Respond to customers in an orderly fashion, following script, protocol and procedures outlined by the company
  • Managed data for monthly metric goals, schedule adherence, with quality metrics that greatly affect the day to day operations of business needs
  • Assist customers with reissue of lost/stolen credit cards and verification of all transactions.
  • Assist new credit card customers with fraud alert verification process on new applications
Jun 2015 - Oct 2016

Customer Service Representative

Sykes Enterprises, Incorporated

Chavies KY

  • Handle a high influx of inbound calls within a dynamic call center environment in order to assist customers with questions and concerns for their banking needs.
  • Assist customers with checking and savings account inquiries
  • Assist in fraud claim process
  • Reissue lost/ stolen debit cards
  • Aim for one call resolution for every customer
  • Responsible for account maintenance, account notation and online technical support
Oct 2011 - Jun 2015
1 education record

Sandy Mclaughlin education

  • Kelvin Park High School
    Kelvin Park High School
    3.25
FAQ

Frequently asked questions about Sandy Mclaughlin

Quick answers generated from the profile data available on this page.

What company does Sandy Mclaughlin work for?

Sandy Mclaughlin works for Aerotek/ Nestle.

What is Sandy Mclaughlin's role at Aerotek/ Nestle?

Sandy Mclaughlin is listed as Account order coordinator/order management at Aerotek/ Nestle at Aerotek/ Nestle.

Where is Sandy Mclaughlin based?

Sandy Mclaughlin is based in Newcastle East, New South Wales, Australia while working with Aerotek/ Nestle.

What companies has Sandy Mclaughlin worked for?

Sandy Mclaughlin has worked for Aerotek/ Nestle, Alpine Access, and Sykes Enterprises, Incorporated.

How can I contact Sandy Mclaughlin?

You can use AeroLeads to view verified contact signals for Sandy Mclaughlin at Aerotek/ Nestle, including work email, phone, and LinkedIn data when available.

What schools did Sandy Mclaughlin attend?

Sandy Mclaughlin holds Diploma, 3.25 from Kelvin Park High School.

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