Sandy Melendi Email & Phone Number

Perform general claims processing of new health insurance claims submitted to Oscar Health including entering all data into the system accurately and efficiently. ✔Lead a Wednesday morning motivational meeting for the team each week to provide teammates with updates.✔Collaborate with other areas of the organization to provide a seamless service experience.✔Deliver on commitments and share best practices with teammates to enhance performance.✔Selected by management to train and mentor newly hired employees. ✔Highly regarded among management and co-workers. Recognized as a good cultural fit and under consideration for a leadership role.✔Consistently meet/exceed demands, expectations and deadlines through exceptional work ethic and commitment to excellence.

Tempe, Arizona, United States

Served as the main point of contact for 108 customers to ensure website development was completed with 100% satisfaction. ✔Obsessed with bringing world-class service to clients and building a reputation for excellence.✔Tasked with overseeing a large portfolio of clients, nearly double what other associates were assigned. ✔Served as a liaison between clients and web designers and effectively translated specific requirements for each client to web developers for project completion.✔Handled multiple projects simultaneously while ensuring all projects were completed on time.Marketing Accountabilities▬▬▬▬▬▬▬▬▬▬▬✔Assisted with content for company blogs across multiple social media platforms including Facebook, Twitter, Instagram and LinkedIn.✔Ensured integration of all marketing programs and communications were aligned with the organization's mission and values. ✔Assisted the company’s marketing agency with creative ideas to promote the WebCreationUS and drive new business.✔Recognized for attention to detail and consistent ability to meet/exceed performance standards.

Provided direct support for this manufacturer rep company for Xerox, Kyocera and Sharp products. Areas of accountability encompassed client relations, advertising and marketing initiatives, invoicing, dispatching repair techs, and report development. ✔Flexible and adaptable in a fast-paced environment constantly upgrading/enhancing service/technology capabilities for customers.✔Built rapport with a diverse range of customers, as well as managers, and colleagues with a talent for quickly resolving issues prior to escalation.✔Assisted with walk-in customers, answering customer telephone calls and responding to customer emails regarding questions or concerns about new or existing accounts.✔Processed payments, regularly updated customer information, and provided daily assistance to CFO.Marketing Accountabilities▬▬▬▬▬▬▬▬▬▬▬✔Created social media posts for Facebook, Instagram, and LinkedIn.✔Consistently accomplished an extremely high volume of work within strict deadlines, budgets and quality requirements. ✔Provided creative development and copy of marketing materials including advertising, brochures, manuals, websites, campaigns, PowerPoint presentations, direct mail, sales materials, and more.✔Managed multiple projects diligently under aggressive deadlines.

Served as a brand ambassador for multiple brands for this promotional company. Served as a marketing specialist for products including handling out samples, selling products, educating clientele about brands, and engaging clients to try products. ✔Invited, engaged, and inspired consumers to sample and ultimately purchase products during tastings.✔Personified our company's core values and served as a brand and category expert.✔Drove brand imaging, ensured an unforgettable brand experience, and attained outstanding product sell-through.✔Consistently a top performer for the company meeting and/or exceeding monthly sales goals.

Oversaw all aspects of company marketing, communications and public relations promoting an ice scraper product. Accountable for setting corporate marketing strategy and determining the appropriate brand asset management plan to achieve tactical company goals and objectives. Emphasis on driving revenues, championing company brand and expanding customer base. Responsibilities encompassed integrated marketing plans, brand management, communications, advertising, online/social media marketing, market research/analysis, customer engagement strategy, loyalty programs, partnerships/alliances, and vendor relations.✔Designed all aspects of ad campaigns including online media working within an extremely tight budget. ✔Conceptualized ideas and formulated cutting-edge solutions that ensured results in both profitability and creative quality. ✔Defined, managed and executed innovative marketing, sales/business development campaigns that directly result in rapid and profitable revenue growth. ✔Created and executed break-through marketing strategies and best-in-class brand strategies. ✔Developed company collateral materials and presentation materials. Represented the company at industry events and trade shows.

🎓 Bachelor Of Applied Science In Business Administration

🎓 Associate Of Arts Degree