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Servant leader who believes the most important element in delivering effective business value is a motivated, highly engaged, high-performing team that feels valued and appreciated for what they contribute to the organization. 2022 UHG Emerging Leaders Program Cohort Participant, and 2023 UHG Emerging Leaders Program Coach.Disciplined Agile Senior Scrum Master (DASSM since 9.22), Certified Scrum Master (CSM since 6.22), Agile Certified Practitioner (PMI-ACP since 10.2021), Scaled Agile Framework Product Owner/Product Manager ((SAFe POPM since 8.2018), and Certified Project Management Professional (PMP since 6.2009). I helped facilitate the implementation of scrum practices and ceremonies, to develop an agile mindset among project teams. In my current role, I supported multiple initiatives, including DataRAP in support of CMS Risk Adjustment systems; Transformation of the Digital Employer and Broker Portal in alignment with the USP Transformation to a central claims system; and Integration with UHC Dual Special Needs Plans Medicaid Claims Delegation.I worked with architects, development leads, software managers, developers, and quality engineers. I have supported product owners, helping them prioritize and plan the work from our business stakeholders. As you can see from my resume, I have worked as project manager, scrum master, and product manager/owner with IT and business teams of up to 70 staff and vendors since February 2019.Over 20 years of experience in technology transformation implementations. Provided Project Management/Scrum support using Adaptive and Predictive project management practices. While at UHG, supported Agile Transformation at WellMed Medical Management, Enterprise Solutions for health care systems at UHG, Optum, and WellMed, supporting USP Transformation in E&I Broker and Employer Portal, Infrastructure, SaaS solutions, Dual Special Needs Plans Claims, Care Delivery Organization Suspect and Screening and Attestations Applications Atlas and DataRAP Risk Adjustment application.Experienced Professional and Educator in the area agile and predictive project management, business process re-engineering, systems analysis and design, enterprise application systems implementation, business communications, and office applications, with a proven record of optimizing agile methods and company operations and efficiency while emphasizing effective agile transformation, stakeholder management, risk management, quality control and customer satisfaction.
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Digital Product ManagerUnitedhealthcareSarasota, Fl, Us -
Digital Product ManagerUnitedhealthcare Aug 2022 - PresentMinnetonka, Mn, UsProduct Manager Provider Digital Transformation (1.2024 to Present) and Product Manager Broker and Employer Digital Portal (8.2022 to Present)G.R.O.W. Mentor 2024Completed the Emerging Leaders Program as a Cohort Coach 2023Supported the UHG Digital First Transformation as Product Owner for Provider Shared Services Support, My Practice Profile Portal (MPP)Supported the UHG United Strategic Platform Transformation as a Product Manager/Product Owner for the Broker and Employer Portal (B&E) Employer and Individual ServicesProvided coaching to product management and Scrum development teams on agile best practicesCollaborated with health plan stakeholders, subject matter experts, and senior leadership to determine business and technical functionality needed to support the migration of their products onto the new United Strategic PlatformWrote Capabilities, Features, and Stories in Rally, working with Business Partners, IT Partners at Optum Tech, and Business Leadership to document user acceptance criteria for business and technical functionalitySupported prioritization of Broker and Employer Product Feature Roadmap and Feature and Story BacklogSupported prioritization of My Practice Portal Story backlogWorked with User Interface/User Experience team to document acceptance criteria in support of better user journeysParticipated in all Scrum Team Ceremonies, including Project Management Councils and Program Scrum of ScrumsGraduated Emerging Leaders Program 2022 Cohort -
Project Management Subject Matter Expert And Instructor For Continuing EducationLouisianna State University Apr 2018 - PresentProvide project management curriculum expertise to create an online offering of the Business Project Management Certificate Program in Continuing Education, based on the PMI adaptive and predictive methodologies.Instructor for Essentials and Project Management and Change Control / Cost Estimation courses for Project Management Certificate Program, aligned with the Project Management Body of Knowledge (PMBOK) 6th and 7th Edition.
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Senior It Project Manager - Senior Scrum MasterWellmed Medical Management Feb 2019 - Aug 2022San Antonio, Tx, UsScrum Master for DataRAP Attestation SCRUM team helping business to improve the agile transformation at WellMed, coaching and facilitating team Standups, Grooming, Planning, and Retrospective SCRUM ceremonies for a team of 3 Product Owners/BSAs and 5 Developers.Provided support to leadership in collaboration with the clinical learning teams in the transformation of the Clinical Education Learning Management System to a more robust SaaS solution, Cornerstone on Demand, with integration with Peoplesoft HR ERP, holding daily standups and retrospectives at major milestones.Provided support using a hybrid of agile and waterfall practices for Enterprise Solutions in support of health care systems, infrastructure, SaaS solutions, and data integration in support of onboarding medical insurance members, claims, and medical providers onto medical healthcare systems.Peyton Resource Group Contractor Program ManagerContract Product Manager at USAA for Marketing Transformation in San Antonio (05.2018-12.2018)I collaborated with the Marketing Business to document Features with acceptance criteria and to prioritize the most value driven work using WSJF to deliver marketing capabilities as part of the Marketing Transformation to Cloud Tools -
Business Product Manager ContractorUsaa May 2018 - Dec 2018San Antonio, Texas, UsI collaborated with the Marketing Business to document Features with acceptance criteria and to prioritize the most value driven work to deliver marketing capabilities as part of the Marketing Transformation to Cloud ToolsMet with customers weekly to determine feature priorities based on WSJF (Weighted Shortest Job First) Value to determine work priority for the Agile Release TrainCollaborated with other Product Mangers to continue to prioritize the ART Feature BacklogCollaborated with Product Owners to determine Feature Acceptance Criteria and Feature ReadinessSupported Features for 5 Scrum Teams as part of the Marketing Transformation to Cloud Technologies -
Project Manager IiBiobridge Global Jun 2017 - May 2018San Antonio, Tx, UsProject Manager in the Project Management Office responsible for managing Strategic projects for BioBridge Global, Inc. and it's subsidiariesManaged Implementation of Operational Software for GenCure Tissue, Cord Blood and Cellular Therapy DepartmentsManaged Implementation of upgrade to South Texas Blood and Tissue Center Blood Establishment Computer System El Dorado DonorManaged Implementation of new cellular therapy assays for HCT/P QualTex LaboratoriesManaged Implementation of Salesforce Customer Requirements Library integration with quotes and contract creation using Drawloop and DocuSign for QualTex LaboratoriesCoaching and Mentor Project Managers in the business on best practices in project management methodologiesDeveloping project management training for project managers in the business to illustrate how they can use best practices in project management methodologiesConsulting with GenCure New Product Development on standardizing an effective project schedule with work breakdown structure to use on new product development projects -
Senior Project Manager/Senior Business Analyst- ContractorRackspace, The #1 Managed Cloud Company Feb 2016 - Jun 2017San Antonio, Texas, UsAssisted human resource senior leadership in analyzing their current learning and performance systems, as well as, their external learning and billing system needs, interviewing over 100 employees and training partners over the course of the last year. Acted as the business analyst interviewing business owners, developing business systems use case scenario requirements documentation, analyzing results of system requirements to aid in recommendations to leadership on next steps for Billing, Learning and Performance Management SystemsSystem Administrator for CSOD learning and performance systemsCreated custom reports and dashboards for CSOD Learning systems -
Senior Business Analyst ContractorSirva Worldwide Relocation & Moving Oct 2015 - Jan 2016Oakbrook Terrace, Illinois, UsDelivered behavior driven specification by example business requirement user stories for an Agile/SCRUM/Kanban global relocation services web based calculator leading SCRUM software development and QA team meetings -
Business Analyst, Project Manager, Software Implementation Training ConsultantTmw Systems Nov 2014 - Sep 2015Mayfield Heights, Oh, UsManaged the business process analysis and business requirements analysis and documentation of use case stories, and systems re-engineering for the TMW Systems Inc. Enterprise Trucking SoftwareDelivered consulting as the project management, business analyst, and client account manager for enterprise software implementationsScrutinized project contract agreements, as well as, monitored the project budget risk management, and work of the implementation specialists and subject matter experts. -
Adjunct InstructorCuyahoga Community College Jan 2010 - Dec 2014Cleveland, Oh, UsTaught Introduction to Micro Computers and Business Communications in mutiple modalities, face to face, blended, and online -
Manager Process Management, Organizational Development, Office Of Human ResourcesCuyahoga Community College Jun 2013 - Nov 2014Cleveland, Oh, UsOversaw the business process analysis and enterprise systems re-engineering for the Software as a Solution (SaaS) implementation for Cornerstone On-Demand (CSOD) Performance Management and Learning Management Systems for the Office of Human Resources, Organizational Training and DevelopmentFacilitated discussions over nine months with CSOD consultants and representatives from across the business units of five campuses, to discover and configure the SaaS system to meet our business needsProcess lead and the project manager, risk management liaison to the Steering Committee, system administrator, training consultant, documentation specialist, and help desk in the rollout of the two systemsNegotiated the software and consultant contracts, as well as, monitored the project budget and work of the implementation specialists.Project lead for business process analysis, system discovery and implementation of an enterprise wide (4,000 potential users) Software as a Services (SaaS) solutions for performance management, learning management, and succession planning (Cornerstone on Demand)Conducted usability testing, and designed and developed print, pdf, and online training for end user training documentationSystem administrator and help desk support for performance and learning modulesAnalyzed College wide employee recruitment from the point a position is approved for hire through new employee orientation Verified current organizational hierarchy to determine how to maintain real time organizational chartsChaired of Steering and Marketing Committees for the delivery of College Support Staff Conference for over 500 employeesOversaw the day to day operations and resources of the Organizational Development area of Human ResourcesDelivered RACI analysis of existing workload of the Organizational Development area of Human Resources -
Activity Director Title Iii GrantCuyahoga Community College Aug 2010 - Apr 2014Cleveland, Oh, UsActivities Director for Title III Department of Education 2 MIL grant. Worked with a Steering Committee and eight Sub-Committees for the implementation of new eLearning student orientation, online tutoring, virtual front door, eAdvising, infrastructure and technology improvements, online faculty training, quality and course design instrument and course peer review, and developmental master courses in Math and English.You can see more detail about Title III at https://title3.wordpress.com/ -
Manager Online Support Services, Office Of Elearning And InnovationCuyahoga Community College Sep 2008 - Jun 2013Cleveland, Oh, UsDelivered the Enterprise Blackboard (Bb) Content Management System upgrade, which was necessary to keep our Learning Management System current. Coordinated hardware upgrades and running parallel systems until all courses were migrated into the new software, and helping instructors acclimate to the redesigned interface.SCRUM Master for daily SCRUM standup meetings for Blackboard Learning Management software upgrade, working with team of learning system administrators, QA testers, and training documentation designers and developersConsulting liaison to outside developers for the ‘How To’ documentation and interactive video tutorials, along with performing usability testing on the final products.Lead the work of the College wide Steering Committee (10) and eight Sub-Committees (90) for the implementation of new eLearning student orientation, online tutoring, virtual front door, eAdvising, infrastructure and technology improvements, online faculty training, quality and course design instrument and course peer review, and developmental master courses in Math and English.Delivered project reporting internally and to the Department of Education, project communications, maintenance of Title III blog https://title3.wordpress.com/ updates and SharePoint document repositoryCreated project charters, project management and communications plans while providing project management and acted as liaison to College wide Steering Committee responsible for project risk and change control management. Worked in conjunction with Information Technology Services, The Learning Resource Centers, Academic Excellence Centers, Video Production, Marketing, vice presidents, directors, deans, faculty and studentsLead and facilitated project meetings with membership of up to 20 team membersResearched and negotiated consultant contracts, monitored contractor activity, deliverables and payments
Sandy Moses Skills
Sandy Moses Education Details
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The University Of AkronGeneral -
Youngstown State UniversityPolitical Science And Government -
Warren G.HardingCollege/University Preparatory And Advanced High School/Secondary Diploma Program
Frequently Asked Questions about Sandy Moses
What company does Sandy Moses work for?
Sandy Moses works for Unitedhealthcare
What is Sandy Moses's role at the current company?
Sandy Moses's current role is Digital Product Manager.
What is Sandy Moses's email address?
Sandy Moses's email address is sa****@****i-c.edu
What schools did Sandy Moses attend?
Sandy Moses attended The University Of Akron, Youngstown State University, Warren G.harding.
What are some of Sandy Moses's interests?
Sandy Moses has interest in Project Management, Information Technology, Consulting, Elearning, Education, Learning And Development, Insurance, Tennis, Organizational Development, Health Information Records.
What skills is Sandy Moses known for?
Sandy Moses has skills like Project Management, Management, Pmp, Project Planning, Process Improvement, Integration, Training, Leadership, Software Project Management, Microsoft Office 2007, Microsoft Office, Instructional Design.
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