Sandy Oswald Email and Phone Number

• Carried out promotional and sales activities for the organization through the internet • Provided relevant information online for prospective buyers/clients• Managed customer leads, responding to all inquiries in a quick and timely manner with the utmost customer service.• Maintained constant communication with prospect through e mail, phone calls and texts• Set and met sales goals, helping the dealership remain profitable• Scheduled appointments for test drives• Monitored all sales leads and maintain detailed customer files• Interacted with entire team for the best buyer experience possible• Website and social media management• Special event development and management• Outreach/networking to community and organizations

As Store Manager:Created a unique, enjoyable, and personal shopping experience; embracing the stores brand image. Responsible for the management of all aspects of the store experience, developing the best team to focus on achieving sales goals while ensuring the cultivation of a loyal brand following.• Lead, mentored, and motivated the team in all aspects of the business by maintaining a knowledgeable leadership presence.• Managed and delivered a high level of customer service, operations, merchandising standards, and loss prevention• Trained the team to use clientele resources to develop a loyal, repeat customer base.• Identified strengths and opportunities in team members and provided constructive, ongoing feedback to support team development.• Executed ongoing training to promote internal growth and development and ensure all employees are fully trained on their positions.• Maintained HR Documentation• Recruited, hired, and maintained quality staff in accordance with store needs.• Planed and executed visual merchandising in keeping with company standards.• Trained team on product knowledge and their ability to communicate to clients• Ensured all sales goals are being met or exceeded by maintaining a high level of business awareness, driving sales, and communicating store goals.• Communicated daily goals while devising strategies for meeting goals• Planned and executed events and created and managed an effective store schedule staying within set payroll guidelines.• Educated the staff on all corporate communication and direction and manage all aspects of daily store operations.• Maintained an organized store that follows all inventory control processes and lead quarterly physical inventory.

As store manager I headed a team that took the store to over 2 Million in sales in just 2 years.Responsible for the management of all aspects of the store experience, developing the best team to focus on achieving sales goals while ensuring the cultivation of a loyal brand following.

Coordinated inventories for 15 storesPlaced orders, prepared sales plans and verified purchase journals.Interacted with service vendor representatives.Produced, analyzed and maintained promotional activity.Responsible for merchandise placement during branch visits.