Implementation Lean improvement methods in an NDIS Plan Management business. This includes focus on customer value and eliminating/minimising non value adding activity, building of a Hoshin strategic planning process, value stream mapping, marketing development based on customer value and implementing lean human resources practices.

Consultancy Business focus on where to start the lean improvement journey.☛ management alignment to the customers purpose☛ customization of improvement methodologies☛ lean leadership coaching and training☛ customer nominal value development☛ measurement systems to drive change.

Executive Manager responsible for TAFE training in rural and manufacturing industries. Headed a think tank developing the next generation of TAFE training and delivering for industry. Developed business based training and underpinning knowledge process that married business performance with TAFE qualifications based on units of compentency.

Direct cross-functional, multi-site teams of trainers across horticulture and agriculture, animal sciences, equine, food and dairy processing, manufacturing, logistics, safety training, laboratory and lean improvement methodologies. Coordinated team meetings to identify and address operational issues and ensure alignment with overarching company values and objectives. Compiled and administered annual business plans and budgetary guidelines specific to each commercial area, leveraging historical… Show more Direct cross-functional, multi-site teams of trainers across horticulture and agriculture, animal sciences, equine, food and dairy processing, manufacturing, logistics, safety training, laboratory and lean improvement methodologies. Coordinated team meetings to identify and address operational issues and ensure alignment with overarching company values and objectives. Compiled and administered annual business plans and budgetary guidelines specific to each commercial area, leveraging historical data and statistical analysis for accuracy. Developed lean administration and service approaches. Spearheaded three government grants and ASQA re-accreditation projects and achieved successful outcomes. Implemented standard rhythmic visual management initiatives for overall business performance and staff management. Overhauled existing customer service processes and best practice to ensure consistent improvement and increased customer satisfaction. Show less

Provided consultative insight to develop and implement innovative training strategies for the manufacturing and services industry. Leveraged Lean principles for manufacturing, logistics, and training for the food industry. Implemented improvement projects for industry clients and across administrative processes within the organization. Led the central administration area to implement improvements. Created new high performance models for industry training to improve bottom line value for… Show more Provided consultative insight to develop and implement innovative training strategies for the manufacturing and services industry. Leveraged Lean principles for manufacturing, logistics, and training for the food industry. Implemented improvement projects for industry clients and across administrative processes within the organization. Led the central administration area to implement improvements. Created new high performance models for industry training to improve bottom line value for customers. Delivered small business improvement diagnostic tools to maintain continuous understanding of evolving needs. Show less