My name is Sandy Rickert and I possess strong ability to provide higher level of administrative and secretarial support for business executives within fast-paced environments. My expertise lies in managing a wide range of front-desk tasks, such as handling multi-line phone systems, resolving customer inquiries, scheduling appointments, and providing outstanding customer service. I am highly skilled in greeting customers upon office arrival, ensuring prompt attention, and providing consistently outstanding customer service.I possess profound ability to manage complex diaries with often conflicting priorities as well as arrange travel and accommodations within stringent budget. I have strong capacity to plan meeting agendas and minutes and manage the production and delivery of supporting papers for executive team meetings. I excel at balancing multiple tasks within deadline-driven atmospheres while providing top-level customer service and maintaining strict attention to detail. I am tech-savvy professional with solid proficiencies in multiple tools, including Microsoft Office Suite, Photoshop, Illustrator, DRMWVR, HTML, CSS, Inventor.A few highlights of my qualifications, abilities, and skills include the following:☛ Excellent customer service skills combined with an ability to design and reflect back the desired outcomes aligned with actionable solutions.☛ Strong communication skills both on telephone and in person coupled with an ability to present a professional image in line with employer’s core values to all visitors.☛ Capable of coordinating effectively with cross-functional teams to streamline daily workflow and implementing detailed administrative and procedural processes that improve efficiency and accuracy and reduce redundancy.Please feel free to contact me with any thoughts, comments, or questions about my work – I am always interested in making new professional acquaintances.First Aid Certification – HLTAID001, HLTAID002, HLTAID003, 2017Certificate in Construction, 2016Leadership Colloquium, 2015Certificate IV in Career Development, 2014Certificate IV in TAE, 2012Statement of Welding, 2013Certificate of Proficiency - Office Administration (Traineeship), 1991QCT Registration (Valid till 2023)