Soundarya Anantha Raman Email & Phone Number

• Experienced business analyst with more than 6+ years of experience handling distributed teams to deliver complex projects in finance, education, retail, and healthcare industries.• Elicit and analyze business and functional requirements and processes through techniques like document analysis, interviews, workshops, workflow analysis, brainstorm sessions, and reviews.• Prepare business use cases, user stories, data flow, workflow diagrams, and process models to enable team to better understand requirements depending upon the context.• Work actively in refining the Product backlog by continuously estimating, analyzing, prioritizing, and breaking down stories so that upcoming sprints have everything for the team to keep working toward the goals. • Collaborate and communicate with cross- functional teams and internal/external stakeholders for designing, developing, documenting, and delivering applications and products to satisfy customer needs, thus providing value in context.• Seek continuous feedback from the client through product demos during each sprint cycle to identify requirement gaps in an early stage of the Software solution development life cycle and incorporate improvements in the next Sprint.Career Highlights:• Address and remove impediments and bottlenecks faced by the solution delivery team through consistent and continuous communication and collaboration which resulted in 98% bug-free delivery.• Report Metrics to relevant key stakeholders, thus enabling them to evaluate the performance and value delivered through proposed solution opportunities and software delivery.• Researched, analysed business operations and problem-solved operating inefficiencies saving businesses a combined 400 manhours a month.Qualifications and Training:• Certificate in ECBA Prep Course• Certificate in Agile Basics• Post Graduate Diploma in Insurance and Risk Management, IIRM, India• B. Com, Sathya Sai University, IndiaCareer Business Analyst (Part-time)Digitrix, Adelaide, South Australia (August 2016 to Present)

Listed skills include Bancassurance, General Insurance, Insurance, Claims Management, and 10 others.